Property Maintenance Technician (Multi-Site)

ACC MANAGEMENT GROUP, INC.•Wausau, WI

About The Position

ACC Management Group is seeking a dependable, skilled Maintenance Technician to maintain the cleanliness, safety, and functionality of common areas and prepare apartment units for new residents through efficient turnover maintenance. The role includes routine repairs, responding to maintenance requests, ensuring units are move-in ready, and participating in a weekly on-call rotation for after-hours emergencies. Emergencies must be answered within 20 minutes of receiving a call. The technician performs inspections and preventative maintenance across apartments, buildings, and common areas; handles electrical, plumbing, heating and cooling, carpentry, drywall, appliance, window, screen, and lock repairs; and assists with painting, cleaning, janitorial work, groundskeeping, snow removal, and landscaping. The technician documents work and service activity, communicates work-order status to the manager, maintains a safe work environment, protects confidential resident information, and coordinates professionally with vendors and other properties. This position has no supervisory responsibilities. The work takes place indoors and outdoors and involves frequent movement and walking while using tools and equipment. Travel to property locations is done using personal transportation, with periodic travel to corporate-arranged trainings and meetings. The technician is expected to furnish basic personal tools; specialty items such as ladders may be provided when property-specific.

Requirements

  • 1–2 years of maintenance experience.
  • Basic knowledge of electrical work, plumbing, groundskeeping, and troubleshooting.
  • Ability to physically inspect properties.
  • Ability to use equipment including a circular saw, drill, jigsaw, electrical tester, hand tools, power tools, and cordless tools.
  • Valid driver's license and acceptable driving record.
  • Flexibility with working hours and availability for on-call emergencies.
  • Ability to prioritize and manage time efficiently.
  • Excellent verbal and written communication skills.
  • Strong customer service skills and ability to handle complaints positively and efficiently.
  • Goal-oriented and a team player.
  • Ability to work independently under tight deadlines.
  • Professional appearance and respectful interactions with others.
  • Must furnish basic personal tools; specialty items such as ladders may be property-specific.
  • Ability to talk or hear regularly; stand, walk, bend, climb, and use full hand range of motion and finger dexterity frequently; reach with hands and arms; and lift up to 50 pounds as needed.
  • Ability to travel to property locations using personal transportation and to periodic trainings and meetings arranged through the Corporate office.

Nice To Haves

  • Multi-family property maintenance experience.

Responsibilities

  • Monitor and inspect apartments, buildings, and common areas for maintenance issues.
  • Maintain tools and equipment in acceptable working condition and keep the work area neat and clean.
  • Repair or replace electrical components such as outlets, switches, fixtures, and breakers.
  • Perform plumbing repairs, including work on faucets, piping, toilets, sinks, and clogged drains.
  • Perform general heating repairs and clean filters, compressors, and condenser coils.
  • Perform groundskeeping, including trash pickup, keeping the property presentable, winter shoveling and salting, lawn care, and landscaping.
  • Complete general carpentry and drywall repairs.
  • Assist with cleaning and janitorial requests.
  • Paint units and common areas as needed.
  • Repair or replace windows and screens.
  • Troubleshoot, repair, or replace appliances.
  • Maintain an accurate log of trash pickup and snow removal for timeliness and billing.
  • Repair or replace locks and deadbolts.
  • Communicate with the manager about daily work orders and provide status updates.
  • Complete unit turnovers in accordance with ACC policies and deadlines.
  • Maintain a safe work environment and promptly direct concerns or hazards to the manager.
  • Perform preventative maintenance according to ACC policies and the operations manual, including testing emergency lighting, smoke detectors, fire alarm systems, emergency exits, and other installed systems.
  • Respond to after-hours and weekend on-call emergencies as needed, within 20 minutes of receiving the call.
  • Report and document accidents and emergency situations in a timely manner.
  • Keep resident and sensitive information confidential in accordance with company policy.
  • Maintain relationships with vendors, suppliers, and professionals servicing the company or property.
  • Assist other properties with maintenance requests as needed.
  • Perform other duties as assigned.

Benefits

  • Competitive pay with bonus opportunities.
  • Company-sponsored medical HRA plans.
  • Voluntary dental and vision coverage for employees working 30 or more hours per week.
  • Short-term disability, long-term disability, and life insurance options for employees working 30 or more hours per week.
  • Company-paid $25,000 life insurance policy when enrolled in short-term and long-term disability, for employees working 30 or more hours per week.
  • 401(k) eligibility after six months of employment for full-time and part-time employees, with company match of 25% of the first 5% of eligible compensation and full vesting after three years.
  • Paid time off provided up front.
  • 10 paid holidays, including a floating holiday and a birthday holiday.
  • Free Employee Assistance Program for all employees, including full-time and part-time team members, with no enrollment required.
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