Property General Adj

Crawford•Virginia Beach, VA

4d•Hybrid

About The Position

This is a hybrid role based in Virginia Beach, VA, where you will work from home and also be on the road conducting field inspections. We are looking for an experienced Property Claims Adjuster to join our Virginia team. This role involves examining claims, investigating losses, negotiating settlements, and managing claim costs while maintaining strong customer service and adhering to regulations.

Requirements

4+ years of Property Claims experience
Strong investigation, negotiation, and claims handling skills
Ability to work independently and conduct field inspections
Excellent communication and customer service abilities
College degree or equivalent combination of education and experience.
Previous experience adjusting complex property claims or claims with heavy losses.
Strong verbal and written communication skills.
Good attention to detail.
Strong analytical and mathematical ability.
Strong organizational and interpersonal skills.
Computer knowledge.
Must be licensed as required by state and local jurisdictions.
Must have a valid driver's license.
Must complete continuing education requirements as outlined by Crawford Educational Services.

Nice To Haves

Associate in Claims (AIC) through AICPCU.

Responsibilities

Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, by comparing claim information with evidence.
Sets loss reserves.
Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford & Company.
Settles claims after determining insurance carrier's liability, client's instructions, and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage pursuing subrogation when appropriate.
Controls claim costs.
Maintains expected case load.
Recommends litigation when appropriate.
Presents evidence at legal proceedings producing reports and other documents as evidence.
Maintains company reputation and insurance product integrity by complying with federal and state regulations and service standards.
Maintains professional and technical knowledge through continuing education.
Makes sales calls by calling on local businesses to solicit new business or maintain existing business.
May assist and mentor junior adjusters with claims handling.
Generally maintains and grows portfolio of business/clients.
Utilizes available technology/automation to maximize claim handling efficiency.
Conduct roof inspections as needed.
Upholds the Crawford Code of Business Conduct at all times.
Participates in special projects or performs duties in other areas as requested.