Property Field Claims Adjuster (Bemidji, MN)

American Family Insurance•Bemidji, MN

12d•$57,000 - $94,000•Hybrid

About The Position

This is a field-based role where the Property Field Claims Adjuster will handle homeowner property field claims, primarily within the Bemidji, Minnesota area. The position requires the individual to be located within this area. A company fleet vehicle is provided, with an option for personal use. The role involves approximately 80% of time spent in the field interacting directly with customers, with occasional travel to office locations for team meetings, trainings, and culture events. The compensation range for this salaried position is $57,000.00 - $94,000.00, with potential variation based on job level and geographic location. Relocation support is available for eligible candidates.

Requirements

Demonstrated experience providing customer-driven solutions, support, or service.
Demonstrated experience handling 1st and 3rd party, multi-line claims across operating territories, or other equivalent experience.
Demonstrated experience handling moderately complex claims, or other equivalent experience.
Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge.
Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge.
Valid driver's license required plus an acceptable driving record.
Must be located within the Bemidji, Minnesota area.
Obtain state specific property casualty claims licensing as required.

Nice To Haves

Construction background or familiarity and experience with Xactimate.

Responsibilities

Investigate the origin and cause of claims by contacting insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
Identify complex issues and seek assistance as needed.
Handle claims on a good-faith basis.
Handle both 1st party and 3rd party claims under multiple policy types and numerous endorsements.
Conduct on-site inspections, evaluate damages, and handle claim negotiations with insureds, claimants, attorneys, and public adjusters.
Respond to customer inquiries, make appropriate decisions, and close files as needed.
Interpret and determine policies, leases, by-laws, declarations, articles and contract coverages and apply to all parties for assigned losses.
Proactively provide all parties with the claim process and status, answer questions or redirect to other areas.