Part-Time Property Coordinator Scatter Site

Breaking GroundNew York, NY
Onsite

About The Position

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing, which is affordable housing paired with services designed to help people maintain their homes for the long-term, is recognized as a proven and cost-effective solution to chronic homelessness. Breaking Ground's programs and services help people experiencing street homelessness to come indoors, utilizing their Street to Home outreach program and transitional housing resources to guide individuals toward permanent homes. The Scatter Site program specifically provides community-based, independent apartment housing throughout New York City, coupled with case management services for clients who have experienced chronic homelessness, substance use, and mental health challenges. The Property Coordinator, Scatter Site, works with the program's operation manager to prepare and maintain apartment units for the Scatter Site program. This role involves communicating and coordinating with property management and building superintendents to ensure timely and effective repairs. The Property Coordinator is responsible for ensuring newly leased apartments are ready for clients, including painting, appliance and furniture installation, and welcome kits. Key duties include overseeing apartment repairs, conducting and documenting inspections, approving apartment turnovers, and managing furniture replacement. The incumbent will use Breaking Ground's Asset Management database and Maintenance Connection to manage tenant work orders, communicate with social services staff and clients regarding apartment issues, and maintain accurate records. Coordination with city agencies, landlords, and clients is also essential to ensure apartments meet inspection standards.

Requirements

  • High school diploma or equivalent
  • Experience working with special needs populations
  • Experience in facilities-related positions
  • Facilities/Maintenance background, basic repair skills
  • Strong organizational and interpersonal skills
  • Ability to handle multiple high priority tasks simultaneously
  • Strong oral and written communication

Nice To Haves

  • Strong preference for knowledge of supportive or subsidized housing programs in New York City and prior experience in property management
  • Current and active New York Notary preferred
  • Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground is preferred
  • Bi-lingual preferred

Responsibilities

  • Develop and maintain effective, professional relationships with landlords, building supers and management companies for buildings which house scatter site clients.
  • Ensure apartment turnovers are timely and effective including freshly painted, cleaned, equipped with keys, working appliances and furniture, activated utility accounts.
  • Conduct and maintain record of apartment inspections to ensure that units are well-maintained and meet Breaking Ground and NYC housing standards.
  • Record, track, monitor, and report on repairs through completion.
  • Participate in interdisciplinary meetings to address client apartment issues, communicate important client apartment issues.
  • Serve as main point of contact for Superintendents and property managers to ensure timely completion of repairs and other issues as required.
  • Assist staff in the tenant move-out process by preparing surrender agreements, scheduling move-outs in resident management software, and effectively communicating any changes as needed.
  • Support the Assistant Director as needed with lease renewals, client communication, and other related tasks.
  • Perform other duties as required.
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