Property Claims Road Adjuster (Ontario)

Square One Insurance Services•Ontario, ON

3d•CA$72,000 - CA$90,000•Hybrid

About The Position

This role is for a Property Claims Road Adjuster in Ontario, working for Square One, an insurance provider focused on fair claims handling and leveraging technology. The position involves settling home insurance claims, visiting claim sites to assess property damage, and working with customers and contractors. The role also includes preparing reports, adjusting smaller claims over the phone, and identifying policies needing underwriting review. Square One emphasizes a supportive team environment with coaching, mentoring, and training for success.

Requirements

Possesses superior analytical and decision-making skills.
Communicates effectively when explaining decisions and providing direction.
Uses active listening and questioning skills to understand issues and needs.
Handles conflict effectively and avoids taking things personally.
Pays close attention to detail and has superior organizational skills.
Provides and receives constructive feedback.

Nice To Haves

Preferably some post-secondary education.
A CIP designation or working towards this designation.
An adjusting license in Ontario or can obtain one immediately.

Responsibilities

Visiting claim sites to evaluate property damage and replacement/restoration requirements.
Reviewing the claims process with customers and helping them submit the required information.
Determining whether specific claims are covered and explaining why.
Preparing scopes of loss for claims with building damage.
Securing, evaluating, and approving contractor quotations.
Assisting customers with repairing or replacing lost or damaged property.
Negotiating settlements, arranging payments, and finalizing claims.
Maintaining your training and industry knowledge.