Property Claims Adjuster

Frankenmuth Insurance Company

2d • Hybrid

About The Position

Under general supervision and following standard procedures with independent judgment, investigates, evaluates and resolves/disposes of general property claims to determine the extent of company liability; may include determination and evaluation of coverage, compensability, and liability in accordance with policy provisions.

Requirements

• Ability to work legally in the United States.
• Two to four years related experience and/or training; or associate's degree (A.A.) from two-year college/technical school; or equivalent combination of education and related experience/training.
• Ability to perform each essential duty satisfactorily.

Responsibilities

• Follows corporate policies, procedures, and fair claims handling practices
• Investigates claims to determine validity and extent of liability, including obtaining information, reviewing documentation, and monitoring claim outcomes.
• Delivers superior customer service to policyholders and agents, ensuring appropriate and timely resolution of claims service issues.
• Ensures legal, regulatory and fair claims handling compliance.
• Sets or recommends reserves based on results of claim investigation.
• Manages, evaluates and concludes claims within defined authority. Prepares and maintains claim reports.
• May provide extensive interaction with insureds, agents, claimants, attorneys, and other service providers, including conducting interviews, attending settlement conferences and/or trials.
• May serve as a member of project teams, contributing to the achievement of project objectives.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree