Property Claims Adjuster II

Intact FC • Mississauga, ON

2d • CA$69,200 - CA$84,600 • Hybrid

About The Position

We’re looking for an experienced Property Claims Adjuster II to join our growing teams in Ajax and Mississauga! As a Claims Adjuster II, Property, you’ll be at the heart of what we do best: helping people. You’ll work alongside a passionate and diverse team of adjusters who are experts in helping customers get back on track after a loss. People will count on you to effectively communicate and settle property claims both online and over the phone. You will help our customers through difficult times, demonstrating empathy and strong listening skills as you investigate a wide variety of claims through to completion. You will be responsible for helping our customers using a variety of different technological tools in order to provide expedient and efficient service. Plus, we have multiple different roles within Claims, and that means tons of opportunity for you to grow your career in ways that are meaningful for you.

Requirements

• Minimum 2 years of property adjusting experience.
• Demonstrates a passion for customer service with strong written and verbal communication skills
• Self-motivated and goal oriented, capable of working in a fast paced and changing environment
• Demonstrates strong problem solving and priority management skills
• Strong aptitude for technology with excellent computer skills
• On-going commitment to self-development
• Willing to pursue your Chartered Insurance Professional (CIP) designation
• Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

Nice To Haves

• A college diploma or a university degree is preferred
• Experience in handling Condominium and/or Commercial lines preferred.

Responsibilities

• Provide a superior quality of customer service to external and internal customers, through proactive contact with the customer during the claims process.
• Assess and analyze policy wordings and damage to determine appropriate coverage.
• Investigate property claims in a timely manner through communication with the customer, vendors, experts, adjusters and any other related parties
• Negotiate with customers, third parties and insurers to settle claims, within your established authority scope.
• Stay in the know about current insurance products and trends in appraisal and investigation techniques and services.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 7.5%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Pension offerings provide flexibility and long-term security for our employees beyond their careers.
• Defined benefit pension plan
• Policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree