Property Caretaker - San Luis Obispo area
About The Position
Casago Desert to Coast is seeking a hands-on, dependable Property Caretaker to manage a portfolio of vacation homes in the greater San Luis Obispo area. This role involves ensuring properties are guest-ready, well-maintained, and meet company standards. The Property Caretaker will be the primary contact for a designated set of homes, resolving issues with owners and guests, and collaborating with regional leadership and Local Operations Managers to deliver an exceptional experience. The position combines light maintenance, field work, strong communication, and ownership of the assigned properties. The ideal candidate is adaptable, comfortable troubleshooting, and takes pride in maintaining beautiful and functional homes.
Requirements
- Prior experience in property management, vacation rentals, hospitality operations, facilities, or a hands-on maintenance role.
- Comfort performing light maintenance — appliance and Wi-Fi/cable troubleshooting, minor plumbing, basic HVAC checks, and general home repairs.
- Strong written and verbal communication skills; professional in email, phone, video, and text.
- Technical comfort across laptops, tablets, and mobile devices; ability to learn property management and ticketing systems quickly.
- Excellent time management and the ability to switch tasks frequently without losing momentum.
- Valid driver’s license, clean driving record, and reliable transportation for travel between properties.
Nice To Haves
- Prior housekeeping or vacation rental experience.
- Familiarity with the greater San Luis Obispo market and local vendor network.
- Trade or technical training (HVAC, electrical, plumbing) is a plus.
Responsibilities
- Be assigned a designated portfolio of properties and serve as the responsible point of contact for those homes, including direct owner communication and proactive issue resolution.
- Conduct regular inspections of assigned properties before guest and owner arrivals to ensure each home meets Company standards.
- Coordinate with regional leadership and Local Operations Managers to ensure assigned properties remain guest-ready, well maintained, and aligned with Company standards.
- Continue to support services across the greater San Luis Obispo area related to maintenance, including responding to work orders, inspecting properties, and coordinating with vendors as needed.
- Perform routine and basic maintenance tasks, including appliance, cable, and Wi-Fi troubleshooting, light plumbing, basic HVAC support, and general home repairs.
- Quality-check vendor work and escalate larger repairs through the appropriate channels.
- Perform additional maintenance and field duties as assigned by the General Manager.
- Support the team by responding to escalated guest and homeowner concerns through calls, emails, and ticketing systems, and by providing cross-coverage as needed.
- Document issues, resolutions, and follow-up steps in Company systems so the next person on shift can pick up seamlessly.
- Collaborate effectively with regional team members and leadership, assist with housekeeping tasks when required, and adhere to all company policies, procedures, and performance metrics.
- Maintain Company standards and key metrics such as NPS, unit appearance, and operational efficiency.
Benefits
- Competitive hourly rate: ~$24-$28/hr DOE, Up to $30/hr for highly experienced candidates.
- A growing company with room to expand your role
- A team that genuinely cares about each other and the work we do
- The chance to be part of building something special in vacation rental management
- Company sponsored health, dental, vision and life insurance program with employer contributions
- 401(k) Plan with employer matching
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
