Property Caretaker - San Luis Obispo area

ACME House Company, Inc. • San Luis Obispo, CA

1d • Onsite

About The Position

Casago Desert to Coast is seeking a hands-on, dependable Property Caretaker for the San Luis Obispo area. This full-time role involves keeping a portfolio of vacation homes guest-ready and well-maintained, meeting company standards. The caretaker will be the primary contact for a designated set of homes, resolving issues with owners and guests, and collaborating with regional leadership and Local Operations Managers to ensure an exceptional guest experience. The position combines light maintenance, field work, strong communication, and portfolio ownership. The ideal candidate thrives in a dynamic environment, is comfortable troubleshooting, and takes pride in well-maintained properties.

Requirements

• Prior experience in property management, vacation rentals, hospitality operations, facilities, or a hands-on maintenance role.
• Comfort performing light maintenance: appliance and Wi-Fi/cable troubleshooting, minor plumbing, basic HVAC checks, and general home repairs.
• Strong written and verbal communication skills; professional in email, phone, video, and text.
• Technical comfort across laptops, tablets, and mobile devices; ability to learn property management and ticketing systems quickly.
• Excellent time management and the ability to switch tasks frequently without losing momentum.
• Valid driver’s license, clean driving record, and reliable transportation for travel between properties.

Nice To Haves

• Prior housekeeping or vacation rental experience.
• Familiarity with the greater San Luis Obispo market and local vendor network.
• Trade or technical training (HVAC, electrical, plumbing) is a plus.

Responsibilities

• Serve as the primary point of contact for a designated portfolio of properties, including direct owner communication and proactive issue resolution.
• Conduct regular property inspections before guest and owner arrivals to ensure homes meet company standards.
• Coordinate with regional leadership and Local Operations Managers to ensure properties are guest-ready and well-maintained.
• Respond to work orders, inspect properties, and coordinate with vendors for maintenance needs.
• Perform routine and basic maintenance tasks such as appliance, cable, and Wi-Fi troubleshooting, light plumbing, basic HVAC support, and general home repairs.
• Quality-check vendor work and escalate larger repairs.
• Perform additional maintenance and field duties as assigned.
• Respond to escalated guest and homeowner concerns via calls, emails, and ticketing systems.
• Document issues, resolutions, and follow-up steps in company systems.
• Collaborate with regional team members and leadership.
• Assist with housekeeping tasks when required.
• Adhere to all company policies, procedures, and performance metrics.
• Maintain company standards and key metrics such as NPS, unit appearance, and operational efficiency.

Benefits

• Competitive hourly rate: ~$24-$28/hr DOE, Up to $30/hr for highly experienced candidates.
• A growing company with room to expand your role.
• A team that genuinely cares about each other and the work we do.
• The chance to be part of building something special in vacation rental management.
• Company sponsored health, dental, vision and life insurance program with employer contributions.
• 401(k) Plan with employer matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed