Property Caretaker

First Chair Destinations•Steamboat Springs, CO

2d•$26 - $27•Hybrid

About The Position

The Property Caretaker supports an assigned portfolio of vacation rental properties with responsibilities including all aspects of property management, including owner and guest relations, maintenance, and housekeeping. Supports cross-functionally across the team. Works supporting resort multiple resorts in Steamboat Springs, CO - Snowflower, Dulany, Ironwood and Phoenix.

Requirements

Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
Minimum 1 year experience in housekeeping, maintenance or similar role.
Excellent time management skills with the ability to change activity frequently and cope with interruptions.
Strong attention to detail.
Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
This role involves frequent travel between worksites, so reliable personal transportation is essential.
Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.
Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver’s license, and be at least 18 years of age.
Employees who are required to drive a company vehicle must have a valid driver’s license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.
The successful completion of a background check.

Responsibilities

Assists in the daily operations of the assigned portfolio of homes.
Identify areas for improvement, assisting managers in process enhancements to drive efficiency and quality outcomes.
Support the team with escalated guest and homeowner concerns by responding to emails, calls and tickets.
Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc).
Conduct regular inspections prior to guest and owner arrivals.
Works to resolve guest and homeowner concerns by responding to emails, calls and tickets.
Partners with the management team on escalated issues.
Partners and assists your Business Development Representative and management team when new units join the portfolio.
Supports cross-functionally across the team as needed.
Other duties as assigned because every day is different in hospitality!