Property Associate
Fairgrove Property Management•Irvine, CA
•Onsite
About The Position
As a multi-site Property Associate, you take the initiative to address issues and find a solution, are self-motivated, and detail oriented. You are supporting the Regional and Property Managers with completing tasks to ensure optimum performance for each property within the portfolio. You may perform marketing and leasing-based tasks, conduct unit and property inspections, post & deliver notices, and provide exceptional customer service with all internal and external clients.
Requirements
- High school diploma (or GED), or equivalent experience required
- Valid driver's license, clean driving record and reliable transportation
- Microsoft Office 365
Nice To Haves
- AppFolio experience a plus
- multi-lingual ability a plus
Responsibilities
- Assist the team in the creation and management of marketing collateral for available units.
- Assist prospective residents with information regarding the rental process, including guest card management and the review and processing of applications.
- Conduct in-person showings and coordinate virtual showings for prospective residents on available units.
- Assist residents with the move-in and move-out process, including conducting inspections, collecting the necessary move-in information and funds, and providing keys and other items.
- Assist the team as needed or assigned with lease renewal management and rent increase management, as well as market analysis research.
- Answer telephone, return missed calls, check voicemail, prospect follow up.
- Responding to and managing resident complaints and/or service issues and coordinating with appropriate staff to address and resolve resident concerns.
- Compile multiple daily or weekly reports.
- Provide written and verbal communication to team, prospects, vendors, and residents.
- Generate and post resident communication notices.
- Internal inspections, including the regular inspection of vacant units to ensure cleanliness and readiness for viewing, as well as taking photographs for marketing.
- External property walks for both health & safety, as well as cleanliness and marketability, including the creation of work orders as necessary.
- Collect coins from common area laundry facilities on the property.
- Other tasks as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
