Property Assistant

Lincoln Property CompanyGreenwich, CT
Onsite

About The Position

Our Property Assistant is responsible for meeting the needs of the Property Management team. This individual will maintain a high level of professionalism in addressing and coordinating property management issues including response to, and resolution of Property Manager, client, and tenant requests or concerns.

Requirements

  • Four-year degree and 2+ years of related experience; or the equivalent combination of education and related experience
  • Familiarity with commercial real estate documents and the work order process
  • Proficiency in Word, Excel, Power Point, Adobe Acrobat/PDF, and Outlook
  • Strong interpersonal skills; ability to maintain professionalism in a sensitive environment
  • Excellent verbal/written communications skills
  • Strong organizational skills; detail oriented
  • Proven record of providing excellent internal and external customer service

Nice To Haves

  • Real Estate experience a strong plus

Responsibilities

  • Act as the first point of contact for tenants and vendors who enter the Management office; escalate issues as needed
  • Update and maintain property contact lists and emergency information for property
  • Coordinate, schedule, and assist with deliveries to and from the dock area
  • Promote and foster positive relationships with tenants, owners, and staff
  • Ensure that invoices are processed properly by coding for property manager approval, recording/maintaining invoice tracking spreadsheet, and submitting for payment
  • Maintain property work order system in the CMMS system, including on-demand and scheduled work order input & dispatching, closing, time tracking, and general reporting
  • Create, submit, distribute, and track vendor contracts
  • Maintain Property files (electronically as well as hard copies on-site)
  • Maintain all Vendor Certificates of Insurance, W-9s, and any additional forms necessary for Contractors
  • Conduct property inspections and reports to ensure quality assurance and efficient customer service
  • Assist in reviewing and compiling monthly and quarterly reports for client and property management team
  • Provide full administrative support including phone support, typing, reports, filing, and distribution of correspondence.
  • Coordinate and assist with meetings/special events held at the property as requested.
  • Assist in keeping the Client’s Policies and Procedures updated and current
  • Order office and kitchen supplies as needed
  • Handle other duties as assigned
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