Property and Casualty Associate

Brown & Brown Insurance•San Antonio, TX

5d•Onsite

About The Position

Under the direction of the Commercial Lines Leader, the P&C Associate provides operational and administrative support to retail agents, assigned Underwriters, and team members. This role is responsible for timely, accurate processing of policy documentation and related transactions while delivering consistent, high-quality customer service. The Associate plays a key supporting role in maintaining workflow efficiency, service standards, and revenue growth.

Requirements

High school diploma or equivalent required
1 – 3 years' experience in a similar position
Strong multitasking capabilities in a deadline-driven environment
Excellent proofreading and accuracy
Proficient with MS Office Suite
Professional demeanor and customer-focused mindset
Ability to maintain a high level of confidentiality
Ability to obtain and maintain Texas P&C license within 90 days

Nice To Haves

Associate or bachelor's degree in business, finance, or related field
Bilingual

Responsibilities

Process and upload policies, endorsements, renewals, cancellations, invoices, and related documentation with speed and accuracy
Prepare and issue binders for new and renewal P&C business in accordance with company guidelines
Review and execute suspense items and service requests within established timelines
Assist with rating, endorsements, and cancellations as directed
Develop working knowledge of carrier forms, underwriting requirements, and internal procedures
Provide professional customer service via phone and email to internal and external partners
Issue Notices of Cancellation (NOCs) as directed by carriers, Accounting, or leadership
Support Commercial Lines submissions as needed
Maintain organized and accurate records across internal systems
Ensure compliance with company policies, audit standards, and E&O risk mitigation practices
Collaborate with team members to meet workflow demands and service expectations