Property Administrator (New Orleans Corporate Office)

Domain Cos Management • New Orleans, LA

1d • Onsite

About The Position

The Domain Companies is seeking a Property Administrator to join their centralized operations hub. This new role consolidates administrative and financial functions previously handled by on-site Assistant Property Managers. The goal is to allow on-site teams to focus on resident relationships, physical asset oversight, and community experience, while this role drives consistency, accuracy, and accountability across the portfolio from a central location. The Property Administrator will manage the full administrative lifecycle for both residential and retail tenants across multiple properties, including collections and delinquency management, renewals, move-in and move-out coordination, ledger accuracy, retail tenant administration, and AI-assisted resident communications. This role is described as the operational backbone of the centralized model. The ideal candidate is a self-starter with deep Yardi experience, strong financial acumen, attention to detail, and the organizational bandwidth to manage high-volume workflows across a multi-site, mixed-income portfolio and active retail tenants.

Requirements

• 3+ years of property management experience with direct ownership of collections, renewals, ledger, or lease administration.
• Retail or commercial lease administration experience including CAM reconciliations and tenant billing.
• Yardi Voyager proficiency across residential and commercial modules.
• Exceptional organizational skills – ability to manage high-volume workflows across multiple properties without missing a beat.
• Strong written communication and sound judgment about when to execute and when to escalate.

Nice To Haves

• Experience with AI-enabled property management platforms (EliseCRM or similar) strongly preferred.
• LIHTC or other affordable housing regulatory experience is a plus.
• Bachelor's degree preferred.

Responsibilities

• Own resident ledger accuracy in Yardi Voyager across multiple communities: lease charges, subsidies, third-party payments, and discrepancy resolution.
• Drive collections and delinquency management: outreach, payment plans, legal notice coordination, and management of the AI collections agent.
• Lead renewal processing from offer preparation through execution, coordinating with on-site Property Managers on rent decisions.
• Coordinate move-in and move-out administration end-to-end: checklists, COIs, deposit reconciliation, SODA, and 14-day ledger close.
• Administer retail tenants: lease abstracts, CAM reconciliations, critical date tracking, percentage rent monitoring, and billing accuracy.
• Manage and audit EliseCRM AI agent content to ensure every automated resident communication is accurate, compliant, and on-brand.
• Deliver weekly delinquency and renewal reporting to the Director of Property Management.

Benefits

• Health and wellness benefits with 4 different plan offerings.
• Company-paid Life Insurance and Short-Term Disability.
• Paid Parental Leave Program (up to 8 weeks of 100% pay).
• 401(k) matching program (up to 4%).
• 10 days of paid vacation, 7 sick days, and 11 company holidays annually.
• Competitive compensation with annual bonus potential.
• Fun extracurricular activities and perks.
• 2 Volunteer days and an annual community day where we get to give back, together!
• Professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level