Property Administrator-Weston

Rhapsody Property Management Services•York, ON

1d•Onsite

About The Position

Reporting to the Senior Property Manager, the Property Administrator will assist the team with various administrative tasks including rent collection, providing accurate and timely financial information and preparing resident communications. The Property Administrator acts as a central point of coordination, helping to keep property operations well-structured and responsive. The successful candidate will have a full understanding of all property specific processes and be responsible for the upkeep of pertinent information relating to a portfolio of properties as required internally by management and other departments, and externally to the client.

Requirements

Bachelor’s degree, Diploma or Certificate in Real Estate, Hospitality, Business or related discipline considered an asset
2-5 years of experience in a customer service or administrative role.
Experience in property accounting is considered an asset.
The ability to communicate effectively, both oral and written
Time management, work under pressure, and meet tight deadlines; ability to handle multiple demands and competing priorities; ability to prioritize workload; ability to work at a detailed level; willingness to learn in a dynamic environment that includes new ideas and change
Intermediate to advance skills in Excel, Word, and other Microsoft Office programs
Have a dedication to providing and modeling “Best in Class” Service.
Demonstrate capacity for collaboration, with ability to work cross-functionally in fast-paced, matrixed and ambiguous environment.
Be a self-motivated individual with a sense of urgency, demonstrated work ethic and integrity.
Excellent time management and organizational skills, with the ability to prioritize and shift tasks quickly as well as to work independently.
Excellent interpersonal communication and facilitation skills with the ability to influence leadership regarding proposed strategies.
Effective problem-solving skills, with the ability to adapt to changing needs.

Responsibilities

Monitor and review mid-month and month-end receivables for accuracy, adjustments, and/or corrections
Produce monthly AR rent roll/receivable report
Participate in monthly rent collection programs.
Support site teams in payment of monthly invoices.
Take part in annual audits of the site.
New property set up, analysis, and follow up of outstanding issues as required
Produce monthly renewal documents in accordance with the LTB.
Support site teams in preparation of building communications, notices, newsletters, community event invites, and resident responses through various platforms.
Produce resident verification letters, and rental receipts.
Review, edit, and prepare resident ledgers monthly.
Apply monthly charges in accordance with Residential Tenancy Agreements.
Monitor and record monthly tenant rent payments ensuring timely and accurate entries.
Oversee and manage monthly Cash Controls.
Maintain and organize lease agreements, ensuring all documentation is up-to-date and easily acceptable.
Coordinate and monitor data entry. (Insurance, Utilities, and Demographics)
Draft and send letters, notices, and other communications to tenants as needed.
Serve as the primary point of contact for tenant inquiries, providing prompt and professional responses.
Perform general office tasks, including filing, data entry, etc.