Property Accountant & Client Success Manager

Propra • Calgary, AB

7d

About The Position

As our Property Accountant & Client Success Manager, you will take extreme ownership of our managed accounting services. You will act as a dedicated financial consultant for our clients, running their books while simultaneously guiding them through our software. Because many of our clients are accustomed to outdated processes and may lack deep financial literacy, this role requires a unique combination of high EQ, extreme patience, and the professional authority to educate them and firmly enforce proper accounting standards. You will manage complex portfolios, including rental property payouts, condo corporation financials, and corporate administrative accounting, where strict compliance with Canadian trust law is paramount. Furthermore, as a core member of an early-stage tech team, you will be expected to push our software to its limits and act as a vocal advocate for continuous product improvement.

Requirements

• 3+ years of hands-on experience in full-cycle accounting, preferably with exposure to property management, real estate, or condominium accounting.
• You are highly motivated, self-directed, and excited by the fast-paced, ambiguous nature of early-stage tech. You want the freedom to creatively solve problems without bureaucratic roadblocks.
• Exceptional patience and strong communication skills. You are highly capable of dealing directly with a diverse client base, translating complex financial concepts into simple terms, and holding firm on professional standards.
• A strong understanding of (or a highly motivated willingness to learn) Canadian real estate trust laws and the distinct financial entities within property management.
• You are comfortable navigating beta software, learning on the fly, and adapting to rapidly evolving tools and integrations.
• Degree or diploma in finance, accounting, business administration, or equivalent professional experience.

Nice To Haves

• Previous experience working in an early-stage tech environment is a strong asset.

Responsibilities

• Actively manage and take initiative in the client relationship. Educate clients who may be unfamiliar with rigorous financial standards, and firmly but professionally guide them toward accounting best practices.
• Execute precise accounting on behalf of our clients, including rental property owner payouts, condo corporation financials, owner-operator financials, and corporate administrative accounting for property management companies.
• Navigate the nuances of Canadian trust accounting laws. You will be the gatekeeper of accuracy, ensuring that all financial entities and client accounts are flawlessly maintained and legally compliant.
• Do not just use the software; help build it. Actively troubleshoot new processes, identify gaps, and be a constructive voice in suggesting new features to the engineering team to make our platform more intuitive.
• Operate with an entrepreneurial mindset. Go beyond the bare minimum to ensure deliverables are met, clients are retained, and you are actively contributing to the overall success of the platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed