Propane Coordinator

Leffler•Lancaster, PA

5d•Onsite

About The Position

As a Propane Coordinator, you will be the person our customers rely on to get assistance when they need it! You will prepare records and distribute delivery tickets to Delivery Drivers in response to customer requests using our scheduling and mapping technology. We offer competitive compensation, benefits for full-time roles as well as overtime opportunities. You may also find room for advancement with us. If this sounds like the kind of career move you've been wanting to make and you meet our qualifications, we want to talk with you!

Requirements

Professional, pleasant and possesses the ability to function equally well in both a team environment and independently.
Highly detail-oriented and focused with a flexible and adaptable nature.
Excellent verbal and written communication, interpersonal and active listening skills as well as the ability to interact effectively with both customers and coworkers.
High School Diploma or Equivalent
Proven problem solving skills
Proficiency with the MS Office Suite, MS Outlook and Web navigation
Ability to work well in a fast paced environment

Nice To Haves

1 -2 years prior dispatch experience preferred
Prior experience in a customer service setting a plus

Responsibilities

Scheduling deliveries and providing instructions for Drivers according to urgency
Reviewing routes, monitoring and adjusting deliveries
Ensuring deliveries are dispatched & completed
Documenting all customer accounts encountered
Communicating with other Dispatchers, Drivers, Service Technicians, Managers, and other departments