Founding Prompt Engineer

Beam•New York, NY

1d•$105,000 - $145,000•Hybrid

About The Position

As a Prompt Engineer at Beam, you'll be at the forefront of deploying our AI products into real-world environments where they create meaningful social impact, and you'll do it in our fastest-growing market. Beam is transforming how social workers, case managers, clinicians and other frontline practitioners operate, freeing them from time-consuming admin to focus on human-centered support. The US expansion is where the next chapter gets written: state and local government agencies, home health and behavioral health providers, and care organizations that have never seen tooling like this. You'll play a critical part in scaling that impact, working directly with US frontline practitioners to make sure our products are intuitive, effective and deeply embedded in their workflows. In this founding role you won’t be the one following a playbook, you’ll be writing it!

Requirements

Strong and demonstrable interest in AI and prompt engineering, with a hands-on, experimental mindset.
A proven ability to work on greenfield projects where you are building the process as you go rather than following a pre-existing one.
User-centric thinking that translates real-world needs into practical, high-quality solutions.
Creative problem-solving, able to diagnose issues and iterate quickly.
High attention to detail, especially when working with nuanced or sensitive data.
Collaborative and comfortable working cross-functionally with diverse teams, including colleagues in other time zones.
Proactive and ownership-driven, with a focus on delivering measurable outcomes.
Adaptable and excited by fast-paced, evolving environments.
Strong growth mindset with a desire to continuously learn and improve.
Passion for social impact and improving outcomes for underserved communities.
Alignment with Beam's values: thoughtful, ambitious and deeply user-focused.

Nice To Haves

Experience or exposure to healthcare, behavioral health, home health, long-term care or social services environments in the US.
Understanding of documentation, reporting or compliance workflows in frontline support settings, such as Medicaid billing documentation, EHR notes or case management records.

Responsibilities

Work closely with frontline practitioners and internal teams to design, deploy and continuously improve AI-powered templates and workflows.
Partner with US frontline workers to understand their workflows, needs and challenges, including the documentation and reporting requirements specific to their state and program context.
Run discovery and review sessions to gather insights and refine solutions.
Own customer usage, engagement and success metrics, ensuring strong outcomes and measurable impact.
Design, build and test high-quality AI prompt templates using a range of LLM providers alongside agents such as Claude Code and Cursor.
Continuously iterate based on user feedback, internal reviews and performance metrics.
Ensure outputs are accurate, compliant and tailored to real-world use cases, including US regulatory and payer contexts such as Medicaid documentation standards.
Improve internal tools, automations and processes to scale template delivery and build the playbook for the US market.
Prototype new ideas and features using AI coding tools.
Stay up to date with advancements in AI/LLMs and apply them to enhance product performance.
Work closely with Product, Engineering, Customer Success and Enablement teams across US and UK.
Contribute insights to the product roadmap and identify opportunities for expansion and scaling in the US market.
Share learnings, document best practices and help refine team processes.
Maintain a strong focus on data privacy, security and the ethical use of AI, including HIPAA-level sensitivity where our products touch protected health information.
Ensure all solutions are designed with care for the vulnerable populations Beam serves.

Benefits

Healthcare plan
401k
Access to therapy, coaching, classes and content, powered by Oliva
Your own financial well-being coach, through Bippit
Generous holiday: 23 days, including 3 days over the Christmas period, plus US public holidays
Eligible for a 6-week sabbatical after 3 years in service
Enhanced parental leave: Primary Caregiver leave is two weeks above the State minimum, and Secondary Caregiver leave is 2 weeks
$270 WellBeam budget for activities enhancing wellbeing and professional development
WFH equipment budget: up to $400 allowance to be used on workstation equipment (monitor, desk, keyboard, mouse, etc)
Free subscription to the Calm meditation app