Promotores de Salud

Planned Parenthood of Greater New York • Bronx, NY

1d • Hybrid

About The Position

The Full-Time Promotores de Salud (PdS) sits within the Community Engagement (CE) department and serves as a bridge between Spanish-speaking immigrant and under/uninsured communities and Planned Parenthood of Greater New York’s (PPGNY) services and ensuring equitable access to care. This role builds trust, provides culturally responsive outreach and education, connects community members to PPGNY health centers and other resources, and supports patients during appointments. The PdS will conduct outreach and education across NYC and Nassau County, make appointments, provide interpretation and support to patients, and collaborate with community-based organizations, local leaders, and internal departments. This position is NYC-based and requires regional travel.

Requirements

• Bilingual in English and Spanish and knowledgeable about Latin American customs and cultural norms.
• Strong ties to Latin American communities (i.e. South American, Central American, Mexican, or Caribbean) in NYC and Nassau County neighborhoods.
• Committed to empowering and serving as a leader or role model in Latinx communities.
• Familiar with prevailing attitudes toward sexual and reproductive health issues among Latinxs.
• Warm, approachable, empathetic, patient, and nonjudgmental.
• Strong interpersonal and communication skills in both Spanish and English.
• Familiar with Microsoft Office Suite or similar software, as well as Zoom, Teams, or other teleconferencing platforms.
• Flexible work schedule; mornings, evenings, and weekends.
• Ability to travel around NYC and Nassau County.
• Proof of immunization or immunity to certain communicable diseases (including influenza during the flu season and Covid-19) and testing for tuberculosis. These certifications are required by the NYC DOHMH Health Code, NYSDOH and OSHA.

Nice To Haves

• Additional languages/dialects beyond Spanish and English a plus.
• Experience in community outreach, advocacy, or patient navigation.

Responsibilities

• Conduct in-person and remote community outreach across NYC and Nassau County neighborhoods to disseminate sexual and reproductive health information and connect community members to PPGNY services.
• Identify, build and grow partnerships with local businesses, community leaders and community-based organizations.
• Facilitate in-person and remote group education sessions and workshops in community venues (e.g., community-based organizations, consulates, laundromats, salons).
• Participate and report back on community meetings and professional development training sessions as requested by the supervisor.
• Partner with the Clinical Services Department to link Latinx immigrants and underserved community members to PPGNY services and provides patient navigation and support.
• Represent the CE Department and PPGNY at selected internal and external meetings, and consortiums.
• Collaborate on department initiatives and special projects.
• Works effectively with volunteers, trainees, and other agency personnel.
• Hold virtual office hours three times per week on a rotating schedule, providing community members the opportunity to ask questions about sexual and reproductive health, schedule appointments to PPGNY health centers, and receive referrals to other resources.
• Make appointments to PPGNY’s health centers and mobile health units using EPIC software.
• Provide Spanish interpretation and patient support during health center visits.
• Assist community members in accessing and understanding health services ensuring culturally responsive and equitable care.
• Mentor new PdS and support departmental onboarding, training and meetings.
• Plan, schedule, and coordinate outreach and education activities.
• Prepare materials for workshops and events, support set-up and breakdown of community activities.
• Complete outreach documentation, data collection, and reports accurately and on time.
• Support additional educational, community engagement, or equity-related initiatives as assigned.

Benefits

• Generous PTO and holiday schedule
• Medical, dental and vision coverage options for you and eligible dependents
• FSA, HSA, Commuter pre-tax reimbursement funds
• Short- and Long-Term Disability, Free Basic Life and AD&D
• 401(k) Retirement Plan with Safe Harbor contributions after 1 year of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed