Promotions Coordinator - Casino Sales & Marketing

Hard Rock Hotel & Casino Ottawa•Hollywood, FL

33d•Onsite

About The Position

About Seminole Hard Rock Hotel & Casino Hollywood Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport. For more information, visit us online at www.seminolehardrockhollywood.com, call 800-937-0010 or follow us: Facebook: SeminoleHardRockHollywood, Twitter: @HardRockHolly, Instagram: @HardRockHolly. Benefits & Perks: We offer rockin' benefits that include Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more! Please visit www.gotoworkhappy.com/benefits to see our full list of benefits! Job Description: Job Summary: Assists in the development, planning and implementation of promotions. Essential Job Functions: Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures. Assists in the formulation of theme, format and budget specifications for specific promotions. Executes promotions inside casino hotel, assisting patrons participating in promotions. Ensures that promotion/event areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event. Ensures collateral materials for promotions and events are displayed prior to and recovered at the conclusion of each project. Establishes reports and systems to monitor actual expenses compared to budget and take necessary action to meet budget guidelines. Assists management in disseminating information about events to all impacted operating departments. Interfaces with operating departments to ensure timely coordination of all events. Executes budgets for individual promotions, records expenditures, charts budget variances. Maintains security and confidentiality of files, records and lists. Qualifications: High School Diploma required or the equivalent combination of education and/or experience. College degree in Marketing, Hospitality, or Event Management preferred. Strong guest relations experience of at least two years required. Three years relevant experience in casino environment, promotions, productions, public speaking, or special events strongly preferred. Strong knowledge of MS Office applications, including Outlook and Excel required. Work Environment: May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Must be able and willing to work a variety of schedules, as position requires incumbent to work long hours, to include evenings, weekends and holidays without consecutive days off. Closing: The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to: Credit Check Criminal Background Check Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Thank you for choosing us as your employer of choice! If you are ready for an exciting opportunity working in a creative environment where you can bring your authentic self to work, we want to connect with you! If you're unable to find a position that matches your interest, please tell us a little about yourself, and we'll recommend jobs that match your interests. Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!

Requirements

High School Diploma required or the equivalent combination of education and/or experience.
Strong guest relations experience of at least two years required.
Strong knowledge of MS Office applications, including Outlook and Excel required.
Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Must be able and willing to work a variety of schedules, as position requires incumbent to work long hours, to include evenings, weekends and holidays without consecutive days off.

Nice To Haves

College degree in Marketing, Hospitality, or Event Management preferred.
Three years relevant experience in casino environment, promotions, productions, public speaking, or special events strongly preferred.

Responsibilities

Assists in the development, planning and implementation of promotions.
Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
Assists in the formulation of theme, format and budget specifications for specific promotions.
Executes promotions inside casino hotel, assisting patrons participating in promotions.
Ensures that promotion/event areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event.
Ensures collateral materials for promotions and events are displayed prior to and recovered at the conclusion of each project.
Establishes reports and systems to monitor actual expenses compared to budget and take necessary action to meet budget guidelines.
Assists management in disseminating information about events to all impacted operating departments.
Interfaces with operating departments to ensure timely coordination of all events.
Executes budgets for individual promotions, records expenditures, charts budget variances.
Maintains security and confidentiality of files, records and lists.