Promotions Associate, Special Events (Caesars New Orleans)

Caesars Entertainment•New Orleans, LA

6d•Onsite

About The Position

Special Events and Promotions Associates assist with the execution of events and giveaways that create a memorable service experience for guests who are part of the Caesars Rewards loyalty membership. This includes the setup and breakdown of all required props and supplies for each event, as well as helping guests at kiosks activate their offers. The position requires a flexible schedule as schedules are based on the business demands of the events calendar.

Requirements

High school diploma or GED required.
Minimum 1 - 2 years previous experience in the hospitality, events, retail or casino industry preferred.
Well-groomed and outgoing personality required.
Proficient in excel and Microsoft office knowledge at an above level.
Flexible schedule to work scheduled events on weekends and holidays, any day of the week and any shift.
Must be able to read, write, speak and understand English.
Thrive when working with a team.
Must be able to bend, stoop, reach, kneel, twist, and grip items when necessary.
Must have the manual dexterity to operate a typewriter, computer, and 10 key adding machine, photocopy machine, fax machine, and telephone.
Must be able to respond to visual and aural cues.
Must be able to lift and carry 20lbs.
Must present a well-groomed appearance.
Must be able to maneuver to all areas of the casino, including in and around Pit areas.
Must be able to respond calmly and make rational decisions when handling guest’s demands in a fast-paced environment.
Gaming Permit: Non-Key

Nice To Haves

Some college preferred.

Responsibilities

Provides excellent guest service.
Executes promotions inside the casino and assists patrons participating in promotions.
Creates an atmosphere of fun and excitement for guests.
Assists with the execution of invitational events and promotions.
Ensures that promotion/event areas are stocked with necessary supplies and decorations, and secures items at the conclusion of the promotion/event.
Ensures collateral material for promotions and events are displayed prior to and recovered at the conclusion of each project.
Tracks inventories and expenses for each assigned project.
Maintains record keeping for each project including tracking reports and analysis.
Displays a professional demeanor and willingness to assist guests.
Constantly seeks ways to improve friendly and helpful service and reduce guest waiting time to positively impact department’s guest service ratings.
Ensures integrity and confidentiality of all guest’s data.
Complies with all state, federal and regulatory policies and procedures.
Deliver and pick up promotional items when necessary.
Acts as a role model and always presents oneself as a credit to Caesars and encourages others to do the same.
Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
Licensed and authorized to execute promotions on the gaming floor.
Perform all other job-related duties as requested.