Promotional Products Lead

MOO

1d

About The Position

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI

We’re making new and exciting things – and we could really do with your help.

We’re looking for a commercially-minded promo industry expert to help us build and launch MOO’s offline promotional merchandise sales capability. This is a hands-on, 6-month contract role where you’ll act as both strategist and collaborative seller - shaping how we approach the promo industry while actively driving revenue from day one.

You’ll bring deep knowledge of distributors, suppliers, and how deals actually get done in this space. In return, you’ll have the opportunity to build something new at MOO: creating the foundations of a scalable offline merch channel that complements our design-led brand and online experience.

This role is key to unlocking incremental revenue, enabling our sales team, and helping us show up in more relationship-driven, high-value B2B opportunities.
You’ll sit within MOO’s Commercial team, working closely with Sales, Category Management, Sales Enablement, and Design Services. This is a highly collaborative space focused on unlocking new growth channels for MOO, particularly in branded merchandise, and expanding how we show up beyond our core online offering.
You’re someone who knows the promotional products world inside and out - not just how it works, but how to make it work commercially. You’re equally comfortable building strategy and rolling up your sleeves to activate new vendor partnerships and accelerate high-value opportunities. You thrive in ambiguity, enjoy building from scratch, and know how to bring others along with you. If you’ve got strong supplier relationships, understand supplier ecosystems, and love turning opportunities into revenue, you’ll feel right at home here.

Requirements

• Deep understanding of the promotional products industry, including distributors, suppliers, and deal structures with the ability to navigate complexity and unblock challenges quickly
• Commercially minded, able to prioritize high-impact opportunities and make confident decisions that balance speed and quality
• Comfortable building structure from scratch - creating processes, playbooks, and ways of working where none currently exist
• Able to move quickly from idea to implementation, while still keeping an eye on long-term scalability
• Strong relationship builder who can influence across teams without formal authority, bringing people along on the journey
• Experienced in training or mentoring others, helping teams build confidence and capability in new areas
• Strategic thinker with a background in the sales lifecycle, capable of designing a category vision that empowers our teams to accelerate both new customer acquisition and long-term account retention
• Serves as a subject matter expert for the sales leadership team, translating industry knowledge into actionable sales strategies and fair, competitive compensation models that foster a culture of high performance and continuous career progression

Nice To Haves

• Experience working with design-led or premium brands
• Exposure to building or scaling new sales channels

Responsibilities

• Offline Merch Sales (Immediate Impact)
• Own and drive early-stage offline merch sales, generating revenue from the outset
• Leverage existing industry relationships to open doors with suppliers and clients
• Identify high-value B2B opportunities
• Strategy & Capability Build
• Define and shape MOO’s offline promotional merchandise sales approach
• Establish a clear, scalable sales motion promo growth
• Build the foundations for a repeatable offline revenue channel
• Sales Enablement & Training
• Train and coach the sales team on how to sell promotional products
• Develop practical playbooks, pitches, and sales materials
• Support live deals through shadowing and hands-on guidance
• Vendor & Supplier Ecosystem
• Identify and onboard priority promo suppliers
• Build relationships with key players
• Help define scalable onboarding processes for new vendors
• Cross-Functional Collaboration
• Partner with Category, Sales Enablement, and Design teams to deliver campaigns
• Help shape promo-specific workflows (design, production, fulfillment)
• Ensure alignment between sales opportunities and operational readiness
• Pipeline & Growth Development
• Build and maintain a healthy pipeline of promo opportunities
• Support campaign development and outreach strategies
• Drive momentum toward revenue targets and long-term scalability

Benefits

• 34 days of combined vacation and holidays
• comprehensive medical, dental, and vision coverage, plus life and AD&D insurance
• 401(k) with company match and no vesting schedule
• a dog-friendly and casual office environment
• free lunches every other week

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed