Promotional Products Coordinator

Innowave Marketing Group LLC•Burlingame, CA
•$55,000 - $58,000•Remote

About The Position

We are seeking a Promotional Products Coordinator to serve as the liaison between the sales team and clients, and decorators or manufacturers. This role is crucial in transforming a client's initial concept for customization into a final, tangible product. This is a fully remote position that can be worked from anywhere within the 50 states of the US or Washington DC. We are unable to consider applicants residing outside these areas or those requiring sponsorship to work in the US.

Requirements

  • 5 years of experience in the promotional products industry, preferably with a distributor or in a role focused on sourcing imprinted promotional products.
  • Familiarity with multiple decoration methods: embroidery, screen printing, sublimation, silk screening, engraving, deboss, emboss, 4-color process, and direct-to-garment.
  • A strong understanding of the promotional products industry and ASI pricing methodologies.
  • Proficiency in sourcing using platforms like ASI ESP, SAGE, or similar.
  • Ability to source promotional products from both ASI and non-ASI vendor partners.
  • Solid experience in all stages of design approval, including method selection, proofing, and customer sign-off.
  • Basic proficiency with Microsoft PowerPoint.
  • Ability to multi-task and switch priorities as needed.
  • Empathy and the ability to resolve client issues diplomatically to maintain client relationships.
  • Acute attention to detail.
  • Self-motivated and able to thrive in a results-driven environment.
  • Must be located in one of the 50 states of the United States or Washington DC.
  • Must not require sponsorship to work in the US.

Nice To Haves

  • Graphic design experience.
  • Experience in the casino/gaming industry.

Responsibilities

  • Obtain specifications for customization from the sales team, including logos, draft artwork, and specific verbiage.
  • Design or collaborate with a graphic designer to create client designs, if necessary.
  • Determine the most appropriate design method based on design details, substrate, production time, budget, and other criteria.
  • Present designs and digital product proofs to clients using tools such as Microsoft PowerPoint or ESP.
  • Modify designs as needed, requiring strong problem-solving skills to address client concerns and interpret unclear instructions.
  • Work with decorators and/or manufacturers to obtain product proofs for final customer approval.
  • Ensure production timelines are met and deliverables are received by specified deadlines.
  • Attend promotional products industry shows for industry knowledge and vendor relationship building.
  • Potentially assist with events, though not a primary requirement.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Voluntary life insurance
  • 401(k)
  • Paid holidays
  • Generous PTO policy
  • Company-provided equipment
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