Project & Vendor Management Administrator

Topside Federal Credit Union•Fredericksburg, VA
•$33 - $49

About The Position

Responsible for planning, coordinating, and driving organizational projects from evaluation and initiation through implementation and closeout. The position partners with executive sponsors, business owners, project teams, and vendors to define project scope, requirements, timelines, resources, risks, deliverables, testing, training, and measures of success; facilitates project governance and reporting; and supports the Vendor Management Coordinator with vendor analysis, vetting, contract and relationship considerations, documentation, integration requirements, and related guidance as appropriate. The position does not directly supervise the Vendor Management Coordinator. The role supports organizational project governance and continuous improvement through project-management standards, templates, tools, records, and practical resources. It also evaluates proposed initiatives, prepares analyses and recommendations, facilitates Project Council meetings, maintains project and vendor documentation, and completes assigned special projects. The employee must comply with company policies and procedures and applicable laws and regulations, including the Bank Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control. The work is primarily sedentary and performed indoors in a climate-controlled shared work area with minimal noise. It involves routine computer use, including an average of 6–8 hours per day when necessary, and may require extended hours or off-site travel when requested or required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • Two to four years of similar or related experience in project management, project coordination, business operations, vendor management, systems implementation, or process improvement.
  • Experience coordinating cross-functional projects, maintaining project plans and documentation, facilitating meetings, communicating project status, and working with internal stakeholders and third-party vendors.
  • A college degree, an industry-recognized project-management certification, or commensurate education and experience.
  • Strong facilitation, consultation, negotiation, conflict-resolution, and stakeholder-management skills.
  • Ability to build productive relationships across departments and organizational levels and influence outcomes without direct authority.
  • Ability to adapt communication to executives, business owners, subject-matter experts, technical resources, vendors, and project team members; clarify expectations; gain cooperation; resolve competing priorities; communicate risks diplomatically; and promote accountability.
  • Ability to prepare clear, concise, professional written communications and presentations.
  • Ability to analyze and interpret financial and statistical data.
  • Ability to review legal opinions regarding general operations and recommend appropriate action.
  • Ability to work independently or with limited supervision and effectively as part of a team; manage multiple and changing priorities; exercise discretion with confidential matters; and perform under deadline, accuracy, quality, or fast-pace demands.
  • Ability to perform primarily sedentary work, including bending, sitting, and standing, with occasional lifting of up to 10 pounds; climb or descend stairs in an emergency; and operate routine office equipment.
  • Ability to routinely work on a computer for an average of 6–8 hours per day when necessary, work extended hours or travel off site when required or requested, and maintain regular, reliable, and timely attendance.

Nice To Haves

  • Financial services or credit union experience.
  • Relevant project-management or related certifications appropriate to the scope of the position.

Responsibilities

  • Oversee and complete assigned organizational projects, partnering with executive sponsors and business owners to develop project charters and plans covering scope, objectives, requirements, deliverables, timelines, dependencies, resources, testing, training, implementation, and measures of success.
  • Assign and coordinate project tasks based on team members’ roles and expertise; monitor performance, risks, issues, decisions, and change requests; maintain project documentation; and communicate project status and critical issues to management and stakeholders.
  • Evaluate proposed projects for strategic alignment, approved funding, duplication, organizational impact, feasibility, resource availability, technology and hardware needs, vendor or third-party dependencies, risk, and readiness.
  • Prepare project analyses and recommendations, facilitate Project Council meetings, report on active projects and resource considerations, and ensure proposed initiatives have appropriate sponsorship, ownership, and success measures before implementation.
  • Maintain project-management standards, templates, tools, records, and practical how-to resources; review projects for lessons learned, process gaps, cost efficiencies, and opportunities to improve products, pricing, policies, procedures, workflows, technology, and stakeholder experience.
  • Work with the Vendor Management Coordinator on new-vendor analysis, vendor selection and demonstrations, contract and relationship considerations, product-integration requirements, third-party connectivity, implementation planning, vendor mapping, business-continuity dependencies, and vendor documentation.
  • Compile and maintain project-management policies, procedures, templates, project records, status reports, decision logs, risk and issue documentation, implementation materials, and other assigned documentation.
  • Complete special projects and related organizational initiatives as assigned.
  • Comply with company policies and procedures and applicable laws and regulations, including the Bank Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control.
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