Project Technician
About The Position
Lucky Lincoln Gaming is hiring a Project Technician to join their operations team. This role involves inspecting, maintaining, transporting, installing, and repairing gaming units throughout the Chicagoland area. The Project Technician will assist the project team with equipment transportation and installation, as well as maintaining all VGTs in customer environments. Work will be conducted at Lucky Lincoln's Chicago warehouse and various customer locations. The successful candidate must be 21 years or older, detail-oriented, dependable, and pass a background check with the Illinois gaming board and the Illinois department of professional regulations. At Lucky Lincoln, you will be part of a dynamic team committed to delivering exceptional customer service. This position requires strong communication skills, an adaptable personality, and the ability to independently perform regular job requirements. Responsibilities and duties are subject to change based on organizational needs and priorities.
Requirements
- Ability to complete tasks with minimal direction.
- Strong communication skills.
- Mechanically and technologically inclined.
- Strong moral character and work ethic.
- Ability to walk, sit, stand, and lift up to 75 lbs. At any time.
- High school diploma or GED required.
- At least 21 years of age.
- Be able to pass a background check and obtain a terminal handler’s license from the Illinois gaming board required.
- Ability to work both 1st and 2nd shift schedules (average 40-45 hours a week including OT).
- Valid driver’s license with a clean driving record.
Responsibilities
- Transport video gaming equipment across Chicagoland from LLG’s warehouse to customer locations, and vice versa.
- Ram clear VGTs, memory wipes, software upgrades, troubleshooting software fails, installing cameras, installing locks, picking up machines, parts & software from manufacturers, basing machines, prep.
- Install video gaming equipment working alongside location owners, Illinois gaming board and manufacturers of gaming equipment.
- Perform preventative maintenance on video gaming terminals and redemption terminals.
- Perform compliance audits on locations.
- Install, replace, or update data cable when necessary, utilizing wire hiders and other electrical components.
- Collect and fill cash in redemption terminals on occasion.
- Various warehouse duties including shipping/receiving, inventory control, administrative paperwork and refurbishing electronical components.
- Interact with establishment/venues along with patrons in a courteous and professional manner.
- Provide technical support on-site or via phone or other communication method.
- Adhere to all company policies and IGB compliance guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
