Project Team Leader

PuroClean of Greater Landover • Capitol Heights, MD

1d • $21 - $27 • Onsite

About The Position

PuroClean of Greater Landover is seeking a dependable, experienced, and motivated Project Team Leader / Lead Restoration Technician to join their team. This is a hands-on field leadership role requiring the ability to lead a crew, communicate professionally with customers, manage restoration projects, and perform restoration work. The team responds to property emergencies such as water damage, fire and smoke damage, mold, and biohazard situations. The company emphasizes a "One Team" mentality and a servant-leadership mindset, focusing on professionalism, accountability, teamwork, continuous improvement, and exceptional customer service.

Requirements

• Valid driver's license and acceptable driving record
• Ability to reliably report to assigned jobsites throughout the service area
• Ability to use a smartphone or tablet for job documentation
• Ability to communicate professionally with customers and coworkers
• Ability to lift and carry at least 50 lbs.
• Ability to stand, walk, bend, kneel, climb, and perform physical restoration work for extended periods
• Ability to work in residential and commercial environments affected by water, fire, smoke, mold, debris, and other property-loss conditions
• Ability to properly use PPE and follow company safety procedures
• Ability to participate in an on-call rotation, including occasional evenings, weekends, and holidays when emergency losses occur

Nice To Haves

• 2+ years of restoration, mitigation, construction, remediation, or related field experience preferred
• Previous experience leading technicians or crews strongly preferred
• Experience with water mitigation and structural drying strongly preferred
• Experience with fire/smoke, mold remediation, contents, demolition, or biohazard services is a plus
• Familiarity with insurance restoration and proper job documentation is a plus
• IICRC certifications are highly valued.
• Preferred certifications include: WRT – Water Damage Restoration Technician, ASD – Applied Structural Drying, AMRT – Applied Microbial Remediation Technician
• Additional IICRC certifications are a plus
• Candidates without all certifications may still be considered based on restoration experience, leadership ability, and willingness to complete required training.

Responsibilities

• Lead residential and commercial restoration projects from setup through completion.
• Organize crews, equipment, materials, and daily jobsite activities.
• Establish efficient job flow and clearly communicate daily objectives to technicians.
• Perform and supervise water mitigation, structural drying, demolition, cleaning, fire and smoke restoration, mold remediation, odor control, contents handling, and related restoration services.
• Monitor project progress and adjust equipment or work plans as conditions change.
• Ensure work is completed according to PuroClean procedures, industry standards, project requirements, and applicable safety practices.
• Maintain clean, organized, and professional jobsites at all times.
• Serve as a professional on-site representative of PuroClean.
• Explain the restoration process to customers in a clear and respectful manner.
• Provide regular project updates and address customer concerns promptly.
• Treat customers and their property with professionalism, empathy, and care.
• Identify additional legitimate customer needs and communicate appropriate service recommendations.
• Help deliver a world-class customer experience from arrival through project completion.
• Complete job documentation accurately and on time.
• Take and upload required photos throughout the project.
• Record moisture readings, equipment placement, daily monitoring information, notes, customer approvals, and other required documentation.
• Maintain accurate job files using smartphones, tablets, and company software.
• Communicate job progress, challenges, customer concerns, and changes in scope to management.
• Coordinate effectively with office staff, project managers, technicians, subcontractors, and other team members.
• Lead by example on every job.
• Train, coach, and mentor restoration technicians.
• Assign tasks and ensure team members understand the scope of work.
• Hold team members accountable for safety, quality, productivity, documentation, and professionalism.
• Help develop technicians into future lead technicians and project leaders.
• Promote a positive, respectful, and accountable team culture.
• Properly set up, operate, monitor, clean, and maintain restoration equipment.
• Ensure equipment is accounted for when placed and removed from jobsites.
• Maintain clean and organized company vehicles.
• Perform routine vehicle and equipment inspections.
• Report damaged, missing, or malfunctioning equipment promptly.
• Help maintain the warehouse and company facility in an organized and professional condition.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Competitive pay based on experience, certifications, and demonstrated performance
• Performance-based advancement opportunities
• Paid training and professional development
• IICRC certification and continuing-education opportunities
• Online and mobile training courses
• Flexible scheduling when operationally possible
• Company uniforms
• Opportunity to grow into Project Management, Operations, Estimating, or other leadership roles
• Meaningful work helping families and businesses recover after property damage
• Supportive, team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed