Project Support Mgr

IQVIA•New Providence, NJ

About The Position

The Project Manager will spearhead the end-to-end implementation and delivery of projects across various stakeholders ensuring alignment with contractual commitments and client objectives. This role involves defining establishing and managing implementation delivery expectations across programs using a hybrid project management approach ensuring successful execution and client satisfaction.

Requirements

Proven experience managing complex projects in fast-paced client-facing environments.
Demonstrated expertise in project management tools with Smartsheet preferred for planning tracking and reporting.
Experience managing scope risks dependencies and issue resolution across large-scale programs.
Proven ability to deliver within compressed timelines and high-pressure environments.
Experience managing cross-functional teams and third-party vendors.
Strong stakeholder management and communication skills including executive-level reporting.
Ability to manage multiple projects and priorities simultaneously.
Highly organized with the ability to maintain detailed documentation and governance artifacts.
Demonstrated ownership accountability and ability to drive outcomes independently.

Nice To Haves

Bachelor’s Degree preferred
PMP (Project Management Professional) certification preferred
Experience leveraging Microsoft Copilot to enhance project delivery and documentation.
Experience in pharmaceutical patient support services (PSS) copay or HUB programs preferred.

Responsibilities

Lead the complete project lifecycle including initiation planning execution monitoring and closure ensuring delivery within contractual timelines and scope.
Develop and maintain detailed project plans and timelines using Smartsheet covering dependencies milestones risks and resource allocation.
Manage delivery within compressed timelines proactively identifying risks and implementing mitigation strategies to ensure schedule adherence.
Establish and enforce change management and change control processes including documentation and stakeholder alignment to manage and mitigate scope creep.
Coordinate and lead cross-functional teams to ensure seamless execution of deliverables.
Manage and coordinate with third-party vendors and external partners ensuring alignment with project objectives timelines and quality standards.
Lead client-facing governance including status reporting risk/issue escalation and executive-level communication.
Conduct and lead client and internal status meetings ensuring clear documentation of actions risks and decisions.
Maintain all project documentation RAID logs and deliverables in compliance with organizational standards.