Project Supervisor

The Armstrong Company • Cleveland, OH

4h • Onsite

About The Position

The Project Supervisor is responsible for supervising commercial services from start to finish. Responsible for assuring a quality move for the customer, providing outstanding customer service, and assisting the move process by communicating with the supervisor, customer, and other crew members.

Requirements

• High school diploma or general education degree (GED); related experience and/or training; or equivalent combination of education and experience.
• Must be knowledgeable and experienced with computer programs, such as Microsoft Excel and Word.
• Must be a self-starter; have initiative
• Project-minded; always seeking process improvement

Nice To Haves

• 3-5 years of moving and or relocation project management experience preferred.
• Previous commercial and/or household coordinator experience preferred.

Responsibilities

• Supervises moves through on-site supervision and review of the move with the Operations and Sales departments to ensure that moves are executed as planned.
• Conducts pre-move meetings with customers and appropriate personnel to ensure total understanding of what is expected, how the plan will unfold, and designated responsibilities.
• On move day, manages all aspects of the move, problem solves when necessary.
• Responsible for improving the quality of crew performance.
• Accountable for maintaining a clean, safe, and organized warehouse.
• Assist Customer Service Coordinator with major accounts.
• Performs other related essential duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED