Project Specialist - ON SITE

Ace Hardware•Oak Brook, IL

9h•Onsite

About The Position

The Project Specialist will support Ace Project Management with planning and executing Ace retailer funded store projects. The Project Specialist will oversee the coordination and administration of all aspects involving Ace retailer capital projects. This includes planning, organizing, leading, communicating and controlling project activities. They will partner with the Ace Project Managers throughout the duration of a project to ensure the project is completed with high quality, on time, and on budget. Projects include new stores, conversions, relocations, store renovations and special projects.

Requirements

Bachelor’s degree preferred or related work experience
Three + years of retail experience
Strong Customer Service experience
Ability to handle high stress situations
Ability to work in a team environment
Advanced computer skills (Word & Excel)
Excellent oral and written communication skills
Strong attention to detail
Strong interpersonal skills

Nice To Haves

SAP Experience
working with Smartsheet
Project Management experience
PMP (Project Management Professional) Certification

Responsibilities

Manage project milestones and due dates to ensure lead times are met and the project stays on schedule.
Create, review and submit orders for store projects. This includes RSC opening stock orders, Shelf Management tags, Lozier, vendor drop shipments, décor, displays and point of purchase materials.
Collaborate with Ace Project Managers and Merchandising Service Organizations during project execution.
Central point of contact for all project stakeholders. Communicate project status updates by phone, email and in the Project Portal. Participate and occasionally lead project conference call.
Review and respond daily to project issues logged into Smart Sheet from the team onsite.
Identify trending issues and escalate to project stakeholders. Be proactive to prevent future issues. Collaborate with team members to continually evolve and improve processes.
Maintain relationships with up to 5 Ace Project Managers. Make decisions alongside the Ace Project Manager on the best way to support the project and Ace retailer.
Maintain Project Support Process Standards.

Benefits

Incentive opportunities
Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
21 days of vacation immediately available (prorated in the first year)
up to 6 paid holidays depending on the month of hire
Company Car, phone and fuel card are provided for field-based positions
annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice
opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
on-site classes, facilitator-led courses, and a generous tuition assistance program
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Identity theft protection