Project Specialist - Storm Execution & Support Ops - BW Technology Support

Con Edison•Rye, NY

17h•Onsite

About The Position

Storm Execution Technology Support is excited to invite a passionate, forward-thinking, and results-driven professional to become a valued member of its leadership team. In this pivotal role, you will work under the guidance of the Section Manager as a Project Specialist, where you'll play a key part in ensuring the highest levels of performance and reliability for our Outage Management Systems (OMS) and associated applications critical tools that power CECONY Electric Operations and support both CECONY and O&R outage response efforts. As a Project Specialist, you'll collaborate with talented teams across Enterprise Technology & Security (ETS) and trusted vendors to spearhead the development and rollout of innovative software enhancements and major releases. You will shape and refine business procedures, orchestrate comprehensive testing strategies, and lead impactful training initiatives for users. Your leadership will drive successful user acceptance testing (UAT) and ensure our teams are empowered with the knowledge and skills necessary to fully leverage these systems, making a direct impact on our ability to serve communities efficiently and effectively. This is a unique opportunity to make your mark in a dynamic environment where innovation and excellence are not just encouraged they're expected.

Requirements

Master's Degree in Engineering, Computer Science, Information Technology, or other related fields and 2 years relevant work experience in Electric operations, Control Center, IT, Emergency Management, ICS Response, or other related field
OR Bachelor's Degree in Engineering, Computer Science, Information Technology, or other related fields and 3 years relevant work experience in Electric operations, Control Center, IT, Emergency Management, ICS Response, or other related field
OR Associate's Degree in Engineering, Computer Science, Information Technology, or other related fields and 5 years relevant work experience in Electric operations, Control Center, IT, Emergency Management, ICS Response, or other related field
OR High School Diploma/GED and 7 years relevant work experience in Electric operations, Control Center, IT, Emergency Management, ICS Response, or other related field.
Demonstrated leadership skills, experience managing projects and drive for results.
Excellent oral and written communication skills to effectively interact with all levels of the organization and third party vendors.
Ability to exercise independent judgment, demonstrate excellent analytical and problem solving abilities, and be able to render sound business decisions.
Excellent interpersonal skills to effectively interact with all company departments including regional control centers, ETS, Emergency Preparedness, Customer Operations, Engineering in addition to various levels of management and third party vendors.
Well organized, demonstrate a high energy level, be innovative, detail oriented, flexible to handle multiple assignments, and meet stringent deadlines.
High regard for personal accountability and understand the critical importance of our commitment to excellence.
Experience in technical writing and experience in developing system specifications/business requirement documents.
Understanding of electrical system operation, control center operations and construction.
Strong working knowledge and experience in the principles and process of Outage Management.
Working knowledge and technical experience in OMS/NMS, web workspace and related applications such as OBVIENT, OUA and OFS.
Effective leadership skills
Demonstrated problem solving skills
Strong written and verbal communication skills
Ability to drive multiple projects to successful completion
Proactively approaches responsibilities
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Driver's License

Nice To Haves

One to three years of supervisory experience.

Responsibilities

Fosters and adheres to Electric Operations Outage Management System (OMS) Vision and Strategy, works closely with Electric Operations, Regional Control Centers, Engineering and ETS to ensure we are fully leveraging technology investments, recommends vendor software solutions to align with vision and business needs.
Works closely with Electric Operations organizations to facilitate the successful execution of the Company's Outage Management Systems (OMS) and related applications.
Develops and is responsible for maintenance and revision of procedures, polices, guidelines and training documentation to efficiently support use of OMS and related applications.
Partners with the user population and ETS on Upgrades, System Performance / Outages, and in development of Job Aid information.
Responsible for gathering requirements from the business in order to successfully develop and implement new functionality and/or application enhancements.
Reinforces business requirements and testing protocols for user acceptance testing of all OMS products, ensures user compliance with testing protocol and recommends go/ no go approval on enhancement integration.
Recommends appropriate training to be developed for required personnel on all aspects of Outage Management System and associated business processes as necessary for proficiency in use and execution of work practices.
May act as visiting instructor to facilitate OMS training.
Demonstrates organizational skills, strong problem solving skills and the ability to diagnose and resolve application defects, up to and including software / configuration errors.
Assist and supports electric operations users and during all system emergencies.
Serves as a champion of organizational change
Responds to internal customer OMS issues.
May perform other related assignments as required.