Project Specialist- Network Infrastructure

Accenture•Atlanta, GA

6d•Remote

About The Position

The Project Specialist is responsible for leading the end-to-end delivery of complex network infrastructure programs across global markets. This role oversees multivendor execution, cross functional alignment, and technical validation for services such as Dark Fiber, Leased Wave, Bulk Fiber, IP Transit, and Collocation. They ensure that every project meets quality, performance, timeline, and customer satisfaction targets.

Requirements

Minimum of 3 years’ end‑to‑end delivery experience managing network or fiber infrastructure projects
Data analysis and reporting ability to understand SLA/KPI performance.
Experience managing technical or delivery teams
Experience supporting hyperscalers that provide cloud computing, networking, and data storage
Working within telecommunications provisioning, service delivery, OR network deployment environment
Experience leading teams preferably a telecom, network operations, or Service Delivery environment
Familiarity with project management, RAID processes, and network testing workflow
Hands on exposure to global carrier environments across North America, and/or LATAM
Practical knowledge of: IP Transit and Peering
Practical knowledge of: Dark Fiber & Wavelength services
Practical knowledge of: Optical transport technologies
Practical knowledge of: Fiber infrastructure and related network equipment
Strong communication skills with the ability to engage clients, leadership teams, and partner organizations
Proven ability to work under pressure, manage multiple projects, and operate in fast paced, time-sensitive environments
Highly organized, detail-oriented, and capable of structured problem solving

Nice To Haves

Experience delivering infrastructure programs with global vendors

Responsibilities

Lead network infrastructure projects—from planning and design through implementation, testing, and customer acceptance
Manage scope, milestones, risks, and dependencies across multiple concurrent programs
Serve as the primary customer contact throughout the project lifecycle. Present program plans, set expectations, and ensure client business priorities are accurately translated into execution requirements
Act as lead vendor manager for all assigned projects, ensuring compliance with SLAs and contractual obligations
Track performance, address slippage, and escalate issues through vendor leadership when needed
Drive alignment across internal teams (TPMs, Fiber Network Deployment, Technical Field Assist, etc.) to ensure seamless execution
Coordinate all activities required to achieve design readiness, field deployment, testing, and turn-up
Own RAID (Risks, Actions, Issues, Dependencies) management for the entire program
Identify risks early, implement mitigation plans, and escalate critical blockers to protect delivery timelines
Lead all program governance touchpoints, including kickoff, weekly status, vendor syncs, and escalation calls
Produce concise, data driven dashboards and health reports for internal leadership and clients
Oversee technical delivery activities such as cross-connect facilitation, fiber readiness validation, and test/turn-up scheduling
Manage final acceptance with vendors, ensuring all network elements meet technical and performance criteria
Ensure accurate acceptance dates, proper documentation, and complete handoff packages for downstream teams (e.g., TPMs)
Launch client and vendor satisfaction surveys to confirm delivery quality and identify improvement opportunities