Project Specialist 2

AirReps • Bellevue, WA

2d • Onsite

About The Position

AirReps, a division of Daikin Comfort Technologies North America, is a leader in HVAC solutions that are clean, comfortable and efficient. AirReps’ expertise and passion for people are our biggest talents. We bring the most comprehensive product offerings, unrivaled thought leadership, and customer-centric support to the commercial HVAC market. Engineering collaborative, reliable solutions is the name of our game. AirReps is seeking a professional individual for our Project Specialist 2 position with our organization at our location in Bellevue, Washington.

Requirements

• Proficient in Microsoft Word, Excel, Outlook, MAPICS, Savion and Infor/Powerlink is required
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to consistently provide high-quality accurate results.
• Ability to be flexible and identify answers that are not always readily available
• Basic ability to review Mechanical Schedules and specifications to identify product and basis of design
• Communicate effectively with internal and external customers.
• Must be highly organized specifically track requests sent to the Field with periodic follow up as needed to ensure approval cycle completed in timely manner
• Strong ability to multi-task
• Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals
• Ability to apply good judgment, strong work ethic, and integrity on the job.

Nice To Haves

• Bachelor's Degree is preferred but not required

Responsibilities

• Develop and maintain product knowledge and order entry procedures for all products.
• Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring customer satisfaction.
• Manage new job setup, documentation, and maintain project files.
• Negotiate special pricing multipliers with manufacturers.
• Order equipment from manufacturers and process returns accurately and efficiently.
• Track and communicate project milestones, lead times, and delivery schedules to contractors and internal teams.
• Process change orders, verify pricing and scope adjustments, and update project documentation as required.
• Coordinate shipping/logistics with manufacturers and customers.
• Provide customers with installation, operation, and maintenance manuals.
• Work with manufacturers and clients in processing warranty and freight claims.
• Identify and proactively resolve potential issues related to schedule conflicts, equipment compatibility, or factory delays.
• Support billing, project closeout, and performance tracking.
• Work closely with account executives, engineering, and parts/service teams to support overall project success.
• Participate in team meetings and product training to enhance industry knowledge.

Benefits

• Benefits are effective on day one for all full-time direct hires.
• Training programs are available to help guide team members and develop new skills.
• Growth Opportunities - there are immense opportunities to grow your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level