Part time Project & Service Coordinator - Boise, ID

Cook Solutions Group • Boise, ID

6h • Onsite

About The Position

We are looking for a part-time Project & Service Administrative Assistant to join our Boise, Idaho Center and help keep our projects and service operations running smoothly. The Project & Service Coordinator provides day-to-day administrative and operational support to the Project Management and Service Management teams. This role is critical in ensuring installation and service activities are tracked, coordinated, and completed efficiently while maintaining clear communication across internal teams and customers.

Requirements

• High School Diploma or GED required
• 2-3 years of related experience and/or training preferred, or an equivalent combination of education and experience
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and strong computer literacy required
• Strong organizational, communication, and follow-up skills.

Nice To Haves

• Bachelor’s degree preferred
• Database knowledge preferred
• Strong problem-solving skills with the ability to thrive in a fast-paced, dynamic environment

Responsibilities

• Support Project Managers throughout installation and project execution processes
• Manage initial job activation, tracking, and status updates
• Maintain job status boards and provide regular progress updates
• Coordinate with Purchasing and Warehouse teams to track parts and support safety stock levels
• Work with the CAD department to ensure timely delivery and tracking of program requirements
• Assist Project Managers in planning and facilitating weekly installation meetings
• Track job completions and perform project-specific closeout tasks
• Coordinate required change orders with Project Managers
• Communicate job status updates to customers as needed
• Support Service Managers by reviewing open service and ATM call reports
• Work closely with dispatch and field technicians to ensure service calls are current and addressed
• Assist Service Managers in planning and facilitating weekly service meetings
• Track service call completions and perform service-specific closeout duties
• Coordinate required change orders with Service Managers
• Assist with daily parts receiving
• Support inventory management and warehouse duties as needed

Benefits

• Competitive salaries
• CSG pays 90% of the PPO insurance premium for the employee
• CSG pays 100% of the premium for a high deductible plan
• CSG pays 50% for dependents' insurance
• 401(k)-retirement match
• Paid Time Off (PTO)
• 8 paid holidays per year
• 16 hours of Paid Time Off a year for volunteer time through the Cook Career Builders program
• Technician benefits that include commute time, company vehicle and gas card, quarterly bonus program, tuition reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED