Project Quality Manager

EBC Inc.•Toronto, ON

4d•CA$110,000 - CA$160,000•Onsite

About The Position

The Project Quality Manager is responsible for planning, implementing, monitoring, and continuously improving the Quality Management System (QMS) applicable to civil engineering works and related infrastructure associated. The role ensures full compliance with contractual requirements, applicable standards, regulatory obligations, and industry best practices, while providing ongoing support to construction and engineering teams throughout project execution.

Requirements

Mandatory professional designation: registered Professional Engineer (P.Eng.) with Professional Engineers Ontario, Architect with the Ontario Association of Architects, or equivalent registration with OACETT or AATO, in good standing.
Bachelor’s degree in Civil Engineering or a related discipline.
ISO 9001 Lead Auditor certification required; formal ISO quality auditor training must be successfully completed before appointment.
Minimum of 5–10 years of experience in civil engineering, including substantial QA/QC experience on major construction or federal infrastructure projects of similar size and complexity.
Field experience on complex construction sites and large‑scale government infrastructure projects.
Strong knowledge of applicable standards and codes (e.g., CSA, ASTM, ACI, ISO standards).
Excellent understanding of QA/QC processes and Inspection & Test Plans (ITPs).
Ability to read and interpret engineering drawings, specifications, and technical documents.
Regular on‑site presence required.
Valid Government of Canada security clearance or eligibility to obtain one, in accordance with project security requirements.

Nice To Haves

Strong ability to collaborate with multidisciplinary teams and external stakeholders (federal agencies, inspectors, engineering firms).
High level of rigor, organization, and attention to detail.
Autonomy and strong problem‑solving skills.
Resourcefulness and ability to operate effectively in a dynamic construction environment.

Responsibilities

Deploy, maintain, and continuously improve the project’s Quality Management System (QMS) in alignment with ISO 9001 and applicable federal project requirements.
Develop, update, and manage the Project Quality Plan (PQP), Quality Manual, quality procedures, work instructions, and forms within contractually required timeframes.
Ensure contractual, technical, regulatory, and federal compliance requirements are fully integrated into project execution processes.
Plan, coordinate, and supervise all QA/QC activities on-site and at fabrication facilities.
Review and approve Inspection and Test Plans (ITPs) for foundations, concrete works, formwork, rebar, post‑tensioning, structural steel, and specialized structures.
Verify the conformity of materials, equipment, and construction methods with project specifications and applicable federal standards.
Manage material and field testing (concrete, soils, piles, welding, bolting, etc.) and ensure timely reporting and analysis of results.
Plan and perform internal quality audits and field inspections in accordance with the Quality Audit Plan.
Manage nonconformities, observations, and deviations, including root‑cause analysis, corrective and preventive actions, and validation of effectiveness.
Participate in external audits conducted by the client, certifying bodies, and federal authorities.
Ensure proper control, traceability, and archiving of all quality documentation, including inspection records, test reports, certificates, and turnover packages.
Serve as the project’s primary technical resource for quality-related matters across construction, engineering, and field teams.
Collaborate closely with Construction, Engineering, Environment, and Health & Safety (HSE) teams to ensure integrated project execution.
Manage client satisfaction processes, including structured communication feedback mechanisms and complaint handling protocols, with defined escalation paths within the organization.
Coordinate quality activities with all relevant project stakeholders, including authorities having jurisdiction, third-party inspectors, and other consultants as required.
Train and coach personnel on applicable quality requirements, project procedures, and compliance expectations.
Prepare and deliver periodic quality reports to senior management and the federal client.
Identify opportunities to improve quality processes and work methods based on field conditions and project performance.
Analyze quality performance indicators (KPIs) and recommend improvement plans.
Capture lessons learned and contribute to organizational knowledge and continuous improvement initiatives.
Conduct annual management reviews and maintain a continuous improvement program to identify, record, track, implement, and close out all improvement opportunities.
Support work performance verification and post-construction follow-up, including corrective work, remedial repairs, and activities related to handover to the client.