Project, Process, and Change Management Intern

Equinix

About The Position

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Who are we? Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success. Equinix is the world’s digital infrastructure company. We fast-track our customers’ digital advantage—and you can fast-track your career by joining us! At Equinix, we celebrate our differences and are proud of the inclusive, innovative culture at the heart of our success. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that’s at the heart of our core company values. Interns are an important part of our global team—they solve real-world business challenges and make a difference. If you’re a forward-thinking, hard-working college student who loves to learn and wants to make a positive impact on the world while growing your career, come help us shape the digital world. Opportunities The Equinix Internship Program offers wide-ranging opportunities across all of our functions, where you will be given the opportunity to gain basic knowledge and understanding, working alongside our leaders. You will spend your time gaining practical work experience and learning from some of the sharpest minds in the industry, work in a culture that thrives on innovation and delivering results, while building solid relationships with industry leaders, and fellow students from around the country. Interested to learn more? See the details below to kick-start your career! We offer paid time off and holidays and relocation assistance as needed. Overview of Function, Team, and Role The Global Billing, Credit and Collections Project, Process, and Change Management team drives operational excellence by supporting strategic initiatives, optimizing processes, and helping our global Operational team adopt new ways of working. The intern will contribute to project coordination, process mapping and improvement activities, change adoption efforts, and key reporting and documentation that enable successful program delivery. Position Overview: We are seeking a proactive, organized, and detail-oriented Project, Process, and Change Management Intern to support our team in delivering high-impact business initiatives. The ideal candidate will help coordinate project activities, document and improve processes, analyse operational metrics, and support change management tasks. This internship provides hands-on experience across project management, process improvement, and organizational change—ideal for someone looking to build skills in a dynamic, collaborative environment.

Requirements

Currently pursuing a degree in Project Management, Business Administration, Operations Management, Industrial Engineering, Finance and Accounting, Organizational Leadership or Development, or a related field.
Strong organizational and analytical skills, with the ability to interpret data and understand process dependencies.
Proficiency in Microsoft Office Suite (e.g. Excel, PowerPoint)
Excellent attention to detail and ability to manage multiple tasks simultaneously.
Strong written and verbal communication skills.
Ability to work both independently and collaboratively within a fast-paced team environment.

Nice To Haves

Exposure to project or process tools (e.g., MS Project, Visio, Miro, Power BI, or similar) is a plus.

Responsibilities

Support project planning activities, including preparing status reports, maintaining project documentation, and tracking deliverables.
Assist in mapping, analysing, and improving business processes using tools such as Visio or Miro.
Collaborate with project managers and stakeholders to gather requirements, document workflows, and identify pain points.
Help develop change management materials including communications, training content, and stakeholder updates.
Contribute to reporting and metrics tracking to monitor progress, risks, and issues across projects.
Assist in streamlining project and process documentation to improve efficiency and clarity.
Conduct research and gather information to support project scoping, best practices, and process improvement recommendations.