Project Portfolio Analyst - EPMO (Hybrid)

Christiana Care Health Services • Wilmington, DE

8h • Hybrid

About The Position

The Portfolio Analyst, Enterprise Portfolio Management Office (EPMO), supports the EPMO Manager of Portfolio Management and EPMO leadership in administering, monitoring, reporting, and continuously improving the enterprise portfolio. This role is intentionally data-centered and is accountable for strengthening portfolio data integrity, maintaining reliable reporting routines, and developing dashboard visualizations that enable senior leaders and governance forums to understand portfolio health, risks, priorities, financials, resource constraints, and strategic alignment. The ideal candidate brings advanced experience working with complex project, financial, resource, intake, and portfolio data across Strategic Portfolio Management (SPM) and Project Portfolio Management (PPM) platforms. The role requires strong analytical judgment, disciplined attention to data quality, and the ability to translate validated data into clear insights, executive-ready dashboards, portfolio reports, and decision-support materials. This position plays a critical role in helping the EPMO deliver accurate, timely, and executive-ready portfolio intelligence for senior leaders, governance forums, and the Executive Cabinet. By improving portfolio data quality and reporting reliability, the role supports enterprise prioritization, investment decisions, capacity planning, benefits tracking, and visibility into work aligned to ChristianaCare’s strategic aspirations.

Requirements

• Bachelor's degree in business, finance, management information systems (MIS), analytics, project management, health care administration, or a related field from an accredited college or university
• Five (5) to seven (7) years of progressive experience in project data analytics, portfolio reporting, dashboard development, executive report generation, data validation, and/or project or portfolio performance reporting
• Four (4) or more years of experience supporting project management, program management, portfolio management, governance, intake, prioritization, or related performance reporting cycles
• Three (3) or more years of hands-on experience working with enterprise-level Project Portfolio Management (PPM) and/or Strategic Portfolio Management (SPM) tools, including experience extracting, maintaining, validating, reconciling, and reporting data from system sources

Nice To Haves

• Master's degree preferred
• Seven plus (7+) years of progressive experience in project data analytics, portfolio reporting, dashboard development, executive report generation, data validation, and/or project or portfolio performance reporting
• Experience with business intelligence and visualization tools or Excel-based dashboards. Power BI or Tableau preferred.
• Prior experience supporting PPM/SPM tool administration, reporting configuration, data governance routines, or portfolio management operating procedures preferred. Plainview or ServiceNow experience strongly preferred.
• Demonstrated experience developing data dictionaries, metric definitions, reporting standards, quality-control checks, dashboard refresh routines, and data stewardship processes that improve confidence in portfolio reporting.
• Strong ability to translate project, financial, resource, intake, risk, issue, dependency, benefits, and strategic alignment data into clear visualizations, actionable insights, and audience-appropriate recommendations.
• Exposure to Organizational Change Management and experience supporting enterprise technology adoption or process change.
• CAPM, PMP, PRINCE2, Lean Six Sigma, data analytics, business intelligence, or related certification.

Responsibilities

• Serve as a portfolio reporting and data integrity specialist for the EPMO, supporting enterprise portfolio visibility, governance decision-making, and leadership reporting.
• Provide SPM/PPM support to EPMO customers and stakeholders, including intake data review, request monitoring, project record maintenance, reporting assistance, and issue resolution.
• Assess and assist in collecting complete, accurate, and timely information for EPMO Requests, Projects, Roadmaps, Service Lines, Strategic Aspirations, and related portfolio records.
• Ensure consistent intake visibility for new requests and support mapping of requests and active work to ChristianaCare strategic aspirations, enterprise priorities, roadmaps, and governance needs.
• Collaborate with EPMO team members, Project Managers, leaders, and stakeholders to collect, reconcile, validate, analyze, and interpret portfolio data from SPM/PPM tools and related sources.
• Analyze incoming requests, related priorities, business case information, portfolio capacity, financial impacts, and business justification to support informed recommendations and decision-making.
• Develop, maintain, and enhance portfolio reporting across service lines, roadmaps, strategic aspirations, intake requests, project status, financials, benefits, capacity, resources, risks, issues, dependencies, and outcomes.
• Design, build, maintain, and continuously improve dashboards, visual scorecards, graphs, infographics, flow charts, executive summaries, and other reporting views that clearly communicate portfolio performance and decision points.
• Create, maintain, and apply data definitions, reporting standards, metric logic, dashboard refresh routines, and quality-control checks to improve consistency and trust in portfolio reporting.
• Structure, reconcile, and maintain large data sets from SPM/PPM tools, spreadsheets, and related enterprise sources to identify trends, validate accuracy, support data remediation, and prepare trend analysis.
• Monitor portfolio data quality and proactively identify, document, escalate, and help remediate incomplete records, inconsistent field usage, missing required data, duplicate entries, outdated information, and reporting discrepancies.
• Prepare, validate, and distribute recurring and ad hoc portfolio reports, including weekly actual/forecast reporting, release-based reporting, governance reporting, portfolio dashboards, and executive-level decision-support packages.
• Partner with EPMO leadership to define reporting requirements, dashboard views, data dictionaries, standard operating procedures, data ownership expectations, and governance routines that improve reporting reliability.
• Translate operational, financial, resource, strategic, and project performance data into actionable insights, recommendations, and concise narratives for senior leaders and governance forums.
• Support PPM/SPM tool sustainment by assisting with configuration needs, data field usage, reporting views, user guidance, data stewardship routines, and tool adoption activities as directed.
• Support governance forums, and Executive Cabinet decision-making by preparing validated portfolio intelligence, decision-support materials, concise narratives, and executive-ready reporting packages.
• Help sustain and continuously improve strategic portfolio management processes and technology adoption by reinforcing consistent data entry, tool usage, reporting standards, and portfolio operating procedures.
• Assist with portfolio process improvement, reporting automation, workflow refinement, and re-engineering efforts that increase efficiency, improve data quality, and strengthen enterprise portfolio transparency.
• Provide operational support such as stakeholder follow-up, timeline tracking, meeting preparation, report distribution, and coordination of portfolio-related information requests.
• Work with EPMO leadership to establish, monitor, and improve resource management processes, capacity reporting, and related data integrity routines.
• Strengthen visibility into portfolio capacity, resource constraints, financials, benefits, risks, issues, dependencies, and outcomes to support enterprise prioritization and optimization of strategic work.
• Maintain effective working relationships with EPMO team members, business partners, senior leaders, vendors, and cross-functional stakeholders.

Benefits

• Full Medical, Dental, Vision, Life Insurance, etc.
• Two retirement planning offerings, including 403(b) with company contributions
• Generous paid time off with annual roll-over and opportunities to cash out
• 12-week paid parental leave
• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
• health insurance
• paid time off
• retirement
• an employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level