Project & Operations Specialist – Community Living

Bloomington • Bloomington, MN

3d • Onsite

About The Position

Fraser is seeking a Project Management & Operations Specialist to support projects and operational initiatives within the Community Living Division. This position will assist with improving processes and systems, and utilizing available technology to support operational effectiveness. The Project & Operations Specialist will also conduct internal audits, develop quality assurance reports, and analyze data and trends to identify opportunities for improvement. This role will partner with the Community Living management team to identify training needs and provide recommendations for additional or updated training for supervisors and staff.

Requirements

• BA/BS in social work, psychology, sociology, special education, nursing or a closely related field required.
• If you have a social work degree, must have licensure.
• Designated Coordinator qualified as defined by 245D required.
• Valid driver’s license is preferred.
• Access to reliable transportation and ability to travel independently throughout the metro area within a reasonable amount of time is required.
• Commitment to promoting diversity, multiculturalism, and inclusion with focus on culturally responsive practice, internal self-awareness and reflection.

Nice To Haves

• One to two years of experience working in service coordination or case management preferred.

Responsibilities

• Complete internal electronic audits of Community Living records under direction of the Community Living Management Team.
• Support with requests from external entities or internal audits for information.
• Identify goals and objectives for individualized or department-wide training needs based on audit trends, and work with program leadership to organize trainings or training materials as needed.
• Assist with creating and updating policies, procedures, forms, and guidelines as directed by Director and/or Program Managers.
• Consult and collaborate with Supervisors to ensure policies, procedures, and best practices match team needs.
• Assist with the planning of systematic/procedural changes related to the Community Living Division and other Fraser Divisions as requested.
• Organize and perform special projects for the Fraser Community Living division as assigned.

Benefits

• UKG Wallet – Eligible employees can access earned wages before payday for added financial flexibility
• Medical, dental and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Plan (EAP)
• Life, AD&D and Voluntary Life Insurance
• Long-Term Disability, Voluntary Short-Term Disability, Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
• Pet Insurance
• 403(b) Retirement Plan with Company Match
• Work-Life Balance; 5 weeks of paid time off annually (18 days PTO + 9 Paid Holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level