Project Officer I - Zoning & Planning

Charleston County Government•Sc 29405, SC

1d•Onsite

About The Position

Under the supervision of the Zoning and Planning Director and Deputy Planning Director, this position is responsible for specific technical job duties within the Zoning and Planning Department of Charleston County. Partnering with other departments, the successful applicant will plan and execute software configurations and upgrades of the Energov/EP&L platform, participate in projects to implement new modules and support existing modules, including HUB, Permit, Plan, Code, Professional License, Cashiering, Inspections, and Customer Self Service (CSS). Applicants must have experience with Tyler Technologies’ Energov/EP&L platform specifically related to configuration and effective collaboration with technical and business staff. This individual is also responsible for testing new configurations and modules, deploying changes across environments, and providing guidance on EnerGov capabilities. Experience with related software (Bluebeam, Crystal Reports, SQL, etc.), as well as ArcPro software is also required. The applicant must also be self-motivated, have the ability to plan for and manage software-related projects, possess an understanding of land use planning and zoning, land development processes, and exhibit excellent interpersonal relation skills, problem-solving skills, knowledge of best practices, with the ability to convey verbal, written, and graphic communications in a professional manner.

Requirements

Experience with Tyler Technologies’ Energov/EP&L platform specifically related to configuration
Effective collaboration with technical and business staff
Experience with related software (Bluebeam, Crystal Reports, SQL, etc.)
Experience with ArcPro software
Self-motivated
Ability to plan for and manage software-related projects
Understanding of land use planning and zoning
Understanding of land development processes
Excellent interpersonal relation skills
Problem-solving skills
Knowledge of best practices
Ability to convey verbal, written, and graphic communications in a professional manner
Proficiency in Microsoft Office products
A valid South Carolina driver’s license

Nice To Haves

Experience with EnerGov/EP&L administration, implementation, and configuration
Experience with SQL and knowledge of Crystal Reports, SSRS Reports, and/or PowerBI
Demonstrated success completing complex projects
Demonstrated aptitude for learning new technologies quickly
Familiarity with GIS systems, preferably ArcPro
Knowledge of Plan Review, Permitting, Inspections, and Code Enforcement processes
Effective communication and collaborative work style
Working knowledge of EnerGov modules
Strong customer service mindset and desire to solve problems

Responsibilities

Performing platform administration, design, configuration and development of software solutions
Configuring and deploying required enhancements of the EP&L/EnerGov platform and related modules (Tyler HUB, Tyler Cashiering, Tyler Payments, Bluebeam)
Building and deploying new work classes, eReview processes, automations, etc.
Managing user accounts and providing extensive support for both internal and external users
Building, maintaining and troubleshooting issues in reports and working with IT Department and others to develop SSRS Reports
Providing departmental support by troubleshooting, implementing bug fixes, and performing root cause analysis
Partnering with Tyler Technologies support and Assist teams for problem resolution, feature development, and project implementation
Providing technical support for related and/or additional department software programs (Bluebeam, SSRS Reports, Public Input, Rentalscape, etc.)
Developing and maintaining spatial data to create maps and perform geospatial studies utilizing GIS computer technology including, but not limited to, producing standard and custom maps, as requested
Assisting the department and other County staff, as needed
Participating in the Emergency Operations Center (EOC) when activated