Project Manager 3

Easterseals Southern California•Irvine, CA

5d•$87,000 - $110,000

About The Position

Under moderate supervision, the Project Manager provides oversight and direction for assigned initiatives, developing implementation plans that define scope, goals, schedules, and deliverables in collaboration with management. The role plans and tracks timelines, milestones, resources, and budgets; monitors project and department goals; and ensures projects and solutions comply with applicable internal and external standards and regulations. The position supports Easterseals Southern California’s mission and values by contributing to a high-quality, person-centered service environment. The Project Manager coordinates project definition, planning, and execution using ESS standard project management processes. The role directs and validates project-team work, reports status and key metrics to relevant leadership and governance groups, escalates risks and issues with mitigation strategies, and manages projects from initiation through production release or go-live. It also develops project-management processes, training, tools, and performance metrics; maintains budgets and supports earned value management, ROI analysis, and KPI tracking; and serves as the primary contact for project status, execution, and escalation. The role requires a bachelor’s degree in a relevant field and a project management certification such as PMP or CSM. A related master’s degree is preferred. Four to six years of project management experience is required. Experience with process improvement, healthcare technology, clinical operations, and Lean Six Sigma or Six Sigma certification is preferred. The position may require work after hours and on weekends, occasional travel, a criminal-record/fingerprint clearance, drug testing, and a post-offer physical evaluation.

Requirements

Bachelor’s degree in Business Administration, Computer Science, Health Management, Psychology, or another relevant field.
Project management certification is required, such as PMP or CSM.
Four to six years of project management experience.
Strong understanding of project management methodologies and tools.
Demonstrated collaboration, initiative, prioritization, time management, creative thinking, decision-making, analytical, problem-solving, and organizational skills.
Ability to motivate project resources without a direct reporting relationship.
Ability to understand business requirements and concepts and facilitate discussions in a project context.
Ability to identify and obtain needed information, conduct research, and use sound judgment in selecting methods and techniques to find solutions.
Ability to manage and lead multiple fast-paced technical and non-technical projects of medium to large size and medium to high complexity while producing high-quality results.
Experience developing and delivering technical and non-technical presentations to teams, corporate leadership, and service-line leadership.
Ability to communicate technical concepts to technical and non-technical audiences.
Knowledge of local, state, federal, and applicable regulations regarding clinical systems, PHI, and HIPAA, or ability to acquire this knowledge.
Ability to learn and understand organizational and department policies, procedures, and practices.
Ability to adapt to a dynamic environment and learn department-specific technology and computer systems.
Proficiency with MS Office applications, including Word, Excel, PowerPoint, Project, Visio, and Outlook; Smartsheets; JIRA; other project management tools; and familiarity with clinical systems.
Effective oral and written communication with staff at all levels and the general public, with customer-service orientation and professionalism.
Ability to exercise discretion and maintain confidentiality with sensitive situations and documentation.
Ability to obtain and maintain criminal-record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation, as required by Easterseals Southern California and/or program requirements.
Ability to work after hours and weekends as needed.
Must pass drug testing required by ESSC and a post-offer physical evaluation.

Nice To Haves

Master’s degree in a related field.
Hands-on experience leading, managing, and delivering projects centered on process improvements, healthcare technology, and clinical operations.
Process improvement experience and a certification such as Lean Six Sigma or Six Sigma Black Belt/Green Belt.

Responsibilities

Coordinate project definition, planning, and execution using ESS standard project management processes.
Plan, prioritize, monitor, direct, and validate project-team work to ensure appropriate skills, workload, quality, and timely deliverables.
Report project status, costs, schedules, contractual deliverables, and other key metrics to PMO leadership, project governance teams, and executive leadership as applicable.
Escalate project risks and issues and provide relevant mitigation strategies to support quality and timely project delivery.
Manage projects end to end and develop and implement program- and project-level processes, procedures, and performance metrics.
Develop and provide training on project management frameworks and best practices, create standardized tools, and align practices with industry standards and evidence-based practices.
Deliver project launches on time, from kickoff through production release or go-live.
Maintain project budgets and support earned value management, ROI analysis, and KPI tracking.
Serve as the primary contact for internal and external team members regarding project status, execution, and escalation.
Schedule, facilitate, and support meetings, including preparing meeting materials and notes.
Solicit internal and customer feedback to improve business relationships.
Perform other duties as assigned.