Project Manager (Tallahassee Area)

SimpliGov LLCTallahassee, FL
Hybrid

About The Position

SimpliGov is seeking a highly organized and client-focused Project Manager to lead successful implementations of their SaaS solutions for government customers. This role is crucial at the intersection of technology, operations, and public sector delivery, ensuring projects are completed on time, within scope, and aligned with customer and business objectives. The position is fully remote, but requires the candidate to be based in or within a one-hour commute of Tallahassee, FL, with the need for in-person visits to state agencies one to two times per week. Additional travel to customer locations, industry events, and company gatherings may also be required. A SimpliGov Project Manager needs a blend of strategic consulting, technical expertise, and program management skills. They must be adept at interacting with C-level executives, department heads, and technical project leads, while also possessing a strong understanding of product functionality. The ideal candidate will excel in a fast-paced setting, effectively manage diverse stakeholders, and demonstrate a strong combination of execution discipline and relationship management.

Requirements

  • 4+ years SaaS or implementation PM experience
  • Based within an hour's drive of Tallahassee, FL, with the ability to travel to state agencies up to twice a week
  • Proven ability to successfully manage multiple client engagements
  • Strong organization, communication and stakeholder management
  • Experience with PM tools (MS Project, Accelo, Jira, etc.)
  • Exceptional attention to detail and emotional intelligence
  • Demonstrated experience identifying and mitigating project risks

Nice To Haves

  • Exposure to government customers and operations strongly preferred

Responsibilities

  • Manage multiple client projects simultaneously
  • Lead end-to-end SaaS implementations
  • Act as primary client contact and manage expectations
  • Identify and mitigate risks, handle objections and manage to set scope, budget timelines, and priorities
  • Drive stakeholder alignment and decision-making both internally and externally
  • Maintain detailed project plans and ensure timely delivery while keeping all stakeholders informed of status, risks, tradeoffs
  • Apply Agile, Waterfall, or Hybrid methodologies
  • Coordinate cross-functional teams
  • Ensure quality, responsiveness, and attention to detail
  • Support PMO standards, reporting, and governance
  • Proactively identify gaps, inefficiencies, and opportunities within Professional Services processes and workflows
  • Lead the design, development, and rollout of improved internal processes, templates, and standards
  • Own and drive cross-departmental initiatives that advance the Professional Services organization's scalability and effectiveness
  • Collaborate with Sales, Product, Support, and Engineering to align on delivery standards and improve the customer journey
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