Project Manager

Salute Inc. • Sparks, NV

15h • Onsite

About The Position

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Project Manager to join our team and drive our relationships with hyperscale clients to new heights. The Project Manager is responsible for overseeing moderately complex strategic account projects (customer, affiliate, recall, etc.) from initiation to completion, ensuring they are delivered on time and within budget. This role leads and coordinates service deployments for key strategic customers while serving as the primary client-facing representative, maintaining customer satisfaction, contract compliance, and operational excellence. The Project Manager also coordinates project activities supporting facilities management and mechanical equipment lifecycle initiatives, while developing Team Leads and promoting leadership growth, accountability, and collaboration. While supporting data center operations, the role primarily focuses on administrative, leadership, and client relationship management responsibilities.

Requirements

• Minimum of 5+ years of experience serving as a project team lead, project manager, facilities manager, or in a related leadership role, preferably within a data center environment.
• Minimum of a high school diploma or GED required; associate or bachelor’s degree preferred.
• Hands-on experience with electrical power distribution equipment and its application in mission-critical environments, including switchgear, UPS systems, fire and security systems, and other building systems. Demonstrates strong practical knowledge of data center infrastructure, with the ability to interpret and review one-line and three-line electrical drawings.
• Led project planning and execution for facility improvements and mechanical equipment installations and maintenance.
• Demonstrated leadership skills with a proven ability to mentor and develop Supervisors or Team Leads. Experience guiding and developing project teams to drive performance improvements and achieve measurable results.
• Strong client-facing skills with a solid background in customer service, relationship management, and conflict resolution. Effectively resolves issues through direct client engagement, resulting in positive feedback and strengthened long-term relationships.
• Strong technical acumen with familiarity in data center operations and facility systems preferred. Working knowledge of building and IT infrastructure systems, including but not limited to medium-voltage switchgear, diesel generators, UPS systems, power distribution equipment, fire and security systems, as well as cooling and heating systems.
• Excellent written and verbal communication skills, with the ability to effectively engage both clients and internal team members.
• Strong organizational and administrative skills, with expertise in reporting and the ability to manage multiple priorities effectively. Proficient in Microsoft Office applications, including Word, Excel, Teams, and Outlook, as well as other computer tools and software commonly used for project management, data analysis, and team collaboration.
• Ability to lift and carry heavy equipment, up to 40lbs.
• Ability to climb ladders and multiple flights of stairs to access elevated equipment
• Ability to stand for long periods of time in various work environments
• Ability to bend, stoop, kneel, and reach for equipment related tasks
• Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
• Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
• Good hand-eye coordination and dexterity for working with small components and connectors
• Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
• Ability to differentiate between color-coded warning signs, labels, and cables
• Ability to work in environments with a wide variety temperature inside a facility.
• Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
• Capability to work in environments with elevated noise levels while wearing hearing protection
• Possession of a valid driver’s license for work-related travel, as required

Nice To Haves

• associate or bachelor’s degree preferred.
• PMP or equivalent project management certification preferred but not required.

Responsibilities

• Act as the primary point of contact for the client, ensuring consistent communication, alignment of goals, and customer satisfaction.
• Lead regular client meetings to review performance, KPIs, and project updates.
• Address escalations promptly and implement corrective actions to maintain client trust and confidence.
• Takes ownership for validating the project’s statement of work and contract terms with the client, including both technical and commercial elements, and is the lead contact for the client.
• Develops a schedule and communicates with the client to ensure expectations are being met. Direct engagement with client maintenance planning teams and third-party vendors. (Project Planning).
• Mentor and coach Team Leads to strengthen their leadership skills and decision-making abilities.
• Conduct regular one-on-one meetings with Team Leads to review progress, provide feedback, and set development goals.
• Promote a culture of accountability, collaboration, and integrity across the team.
• Assist in workforce planning, including scheduling, task delegation, and succession planning.
• Ensure that all team activities align with client expectations, contractual requirements, and company standards.
• Oversee Team Leads in monitoring site operations, safety compliance, and day-to-day team management.
• Support cross-training initiatives to reduce knowledge silos and promote operational resilience.
• Maintain accurate and timely reporting of site activities, staffing levels, and performance metrics.
• Develop and present monthly or quarterly business reviews for the client and internal leadership.
• Manage documentation of policies, standard operating procedures, and escalation processes.
• Identify opportunities to improve operational efficiency and client satisfaction.
• Support rollout of company-wide initiatives within the data center environment.
• Coordinate with leadership on long-term planning and resource allocation.

Benefits

• 8 company-paid holidays
• 2 floating holidays
• PTO
• Medical, Dental, and Vision insurance
• Employee Assistance Program
• 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%
• HSA
• mental health resources
• gym discounts
• Discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED