Project Manager

Quadrant Strategies•Washington, DC

16d•Hybrid

About The Position

We're looking for an experienced market research Project Manager to work with our team on a contract basis. You'll help manage project operations across the full lifecycle, from pricing and feasibility, through programming and fielding, to close-out and invoicing, working across both quantitative and qualitative methodologies for clients in consumer, B2B, and public affairs research. This is a contractor engagement, with the possibility of extension based on project needs.

Requirements

5+ years in market research project management or research operations, agency or supplier side
Hands-on experience fielding market research studies - you've managed sample providers, read a live fieldwork report, and made the call to relax a quota or add a provider
Working knowledge of qualitative fieldwork logistics: recruiting, screeners, moderation, transcription
Comfort with survey platforms and fieldwork portals (Decipher/Forsta or similar)
Solid grasp of project pricing, budgets, and margin
Highly organized under pressure, with the judgment to escalate early and the autonomy to solve most things yourself
Excellent written and verbal communication in English
Bachelor's degree
Must be authorized to work in the country where they are based

Nice To Haves

familiarity with data or dashboard tools such as Displayr is a plus
Multi-market or multi-language fieldwork experience is a plus

Responsibilities

Manage the operations components of assigned market research projects end to end, owning feasibility, timelines, and invoicing coordination
Coordinate with our in-house programming team on survey scripting, and test links and logic before launch
Monitor fieldwork daily - completes, incidence, LOI, participation, and quota fill - and act early when metrics drift from bid
Direct qualitative logistics for focus groups and IDIs, moderation, translation, and transcription
Manage sample providers, recruiters, and translation partners, holding them to bid metrics and quality standards
Price projects and contribute to client proposals with vendor input
Track budgets and costs, and monitor project profitability against internal targets
Work with accounting on billing, AR/AP, and invoicing through project close
Serve as the operational link between our research and strategy teams and everyone executing the work
Give clear, proactive fieldwork updates and flag risks to timeline or feasibility before they reach the client
Apply quality controls throughout the project lifecycle and coordinate with our data specialists on deliverables and tracker waves