Project Manager

City of New York•New York, NY

4d•$75,777 - $87,144•Onsite

About The Position

The NYC Department of Environmental Protection (DEP) is seeking energetic and motivated individuals to join its Bureau of Water and Sewer Operations, specifically within the Office of Project and Business Operations Management (PBOM). PBOM focuses on designing and driving long-term, enterprise-wide transformation by evaluating policies, programs, and resources to achieve maximum organizational effectiveness. This role is crucial for leading complex technical, analytical, and planning initiatives that enhance operational efficiency, support modernization efforts, and improve cross-unit coordination. The position requires strong project management capabilities, analytical depth, and the ability to collaborate effectively with internal teams, applicants, partner agencies, and community stakeholders. The selected candidate will manage the development and implementation of new technical systems, identify stakeholder needs, define scopes of work, evaluate technical solutions, and guide projects from planning through execution. This includes developing and managing project schedules, resolving issues, and ensuring objectives are met. The role also involves high-level analysis of Bureau operations, organizational studies, and process gap identification, culminating in recommendations for improved efficiency and program effectiveness. Furthermore, the position will implement new procedures, draft operational guidance, conduct training, troubleshoot issues, and monitor outcomes of new initiatives. Regular communication with applicants, consultants, community groups, and agency partners is expected to present objectives, share findings, gather feedback, and resolve issues. The role supports PBOM’s strategic, analytical, and operational planning functions, including research, data analysis, development of planning standards, coordination of interagency activities, and contributions to Permit & Application Review Information System (PARIS) modernization. Work also involves maintaining organized datasets, preparing applicant-facing resources, and aligning recommendations with the Streamlining Procedures To Expedite Equitable Development Initiative (SPEED) and broader agency objectives.

Requirements

Permanent in the Civil Service Title of City Planner
A baccalaureate degree from an accredited college or university and two years of satisfactory full-time experience in city planning; or A satisfactory combination of education and/or experience that is equivalent to '1' above.
Graduate education in city planning, urban planning, urban design, architecture, landscape architecture, transportation engineering, public administration, economic development or related fields may be substituted for experience on the basis of 30 graduate semester credits from an accredited college for one year of experience.
All candidates must have a baccalaureate degree.

Nice To Haves

Strong project-management skills, including experience defining scopes of work, developing schedules, and guiding technical or operational projects from planning through implementation.
Demonstrated analytical ability, including experience conducting research, evaluating workflows, identifying process gaps, and developing evidence-based recommendations.
Ability to communicate complex technical or analytical findings clearly in written, verbal, and visual formats to a wide range of stakeholders, including applicants, consultants, community groups, and agency staff.
Experience developing, implementing, or supporting new policies, procedures, or technical systems including drafting guidance, conducting trainings, and troubleshooting issues.
Strong judgment, initiative, and decisiveness when resolving planning or technical challenges and coordinating across multiple units or agencies.
Ability to maintain organized datasets, track project progress, and prepare high-quality planning or project documentation that supports informed decision-making.
Experience conducting research and data analysis to support planning standards, operational recommendations, and process improvements.
Skill in building constructive working relationships and serving as a liaison between internal teams, external partners, and community stakeholders.
Ability to present information in a clear, objective, and professional manner and to capture stakeholder needs accurately.
Familiarity with technical systems such as databases, mobile applications, collaboration platforms, or permitting systems and interest in system modernization and digital workflow improvements.
Comfort managing multiple priorities in a dynamic, fast-paced environment, while maintaining attention to detail and producing high-quality work.

Responsibilities

Serve as a project manager for the development and implementation of new technical systems that support Bureau functions.
Identify stakeholder needs, define scopes of work, and evaluate potential technical solutions.
Guide projects from planning through execution, developing and managing project schedules.
Resolve technical and planning issues, ensuring that objectives are met efficiently.
Perform high-level analytical work to assess Bureau operations, conduct organizational and workflow studies, and identify process gaps.
Prepare complex research products, evaluate operational performance, and develop recommendations to improve efficiency and overall program effectiveness.
Implement new procedures, draft operational guidance, conduct trainings, troubleshoot issues, and monitor outcomes of new initiatives.
Meet with applicants, consultants, community groups, and agency partners to present objectives, explain analytical findings, gather feedback, and resolve planning or technical issues.
Support PBOM’s strategic, analytical, and operational planning functions, including research and data analysis.
Contribute to Permit & Application Review Information System (PARIS) modernization efforts.
Maintain organized datasets, prepare applicant-facing resources, and align recommendations with Streamlining Procedures To Expedite Equitable Development Initiative (SPEED) and broader agency objectives.