SAP Academy for Services & Consulting - Project Manager (PM) - Palo Alto (Hybrid)

SAP•Stanford, CA

10d•Hybrid

About The Position

The SAP Academy for Services & Consulting is a development program designed for individuals with 0-3 years professional experience. This role requires candidates to be on-site at an SAP office or client location three days per week. As a Project Manager (PM), you will develop into a trusted advisor in the delivery of SAP software and services, working closely with project managers and delivery leads to ensure successful execution. You’ll have direct experience in project coordination, financial forecasting, and backlog management, while tracking and communicating key project metrics to both SAP and customer stakeholders. You are a key player in driving operational excellence and supporting the seamless delivery of customer engagements. As part of the SAP Academy for Services & Consulting, Project Manager Associate will successfully complete a structured 12-month learn-and-apply academy program, participate in classroom learning, simulations, and real-customer engagement scenarios, and be accountable for delivering outcomes for assigned sub-projects. The Project Manager is a core role within SAP Customer Services & Delivery and works closely with account teams and service delivery organizations to ensure customers achieve measurable outcomes from their SAP investments. The Academy partners with SAP Customer Services & Delivery to support customers in their digital transformation, driving adoption and effective use of SAP software through planning, implementation, integration, and continuous improvement. The 12-month SAP Next Gen Academy for Services & Consulting offers classroom learning and role-focused rotations. It builds a strong foundation in consulting, project management, technical, and solution support to prepare you for success in Customer Services and delivery.

Requirements

Bachelor's or Master's degree in STEM or Business.
1–3 years’ customer-facing experience (consulting, project delivery or related roles)
Proficient in Microsoft Excel (or comparable tools) with an analytical, detail-oriented mindset and experience managing data-driven reporting.
A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast-paced, evolving environment.
Strong problem-solving and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
A growing foundation in business acumen and emerging technologies, especially artificial intelligence, paired with a results-oriented approach and the courage to take initiative.
Demonstrated project management experience or training; familiarity with SAP Activate, Agile methods, MS Project, Jira or equivalent tools.
Experience with risk management, budget/resource allocation, and coordinating multi-party delivery teams.

Nice To Haves

PMP, PRINCE2, or Agile certifications are a plus.

Responsibilities

Leads customer engagement and monitors budget and spend.
Oversees the project from initiation through delivery.
Coordinates cross-functional activities to ensure delivery on schedule and within budget.
Establishes trusted advisor relationships with strategic customers and actively manages executive-level stakeholders across LOB and IT.
Drives the governance process in alignment with all stakeholders, including customers, SAP, and partners.
Successfully complete a structured 12-month learn-and-apply academy program
Participate in classroom learning, simulations, and real-customer engagement scenarios
Accountable for delivering outcomes for assigned sub-projects.
Works independently within defined policies, processes, and scope of responsibility.
Contributes to key milestones across projects of moderate complexity.
Collaborates effectively while managing work independently as needed.
Provides regular, clear status updates to managers or project leads.
Applies strong technical competence using relevant tools, procedures, and programming languages.
Enhances existing systems and processes through sound decisions and solutions.
Builds collaborative relationships and communicates clearly, timely, and constructively across functions
Drives project implementation through successful client acceptance.
Leads all phases of the project lifecycle from initiation to closure.
Collaborate with customers, partners, and SAP leadership to manage and deliver projects effectively.
Serves as a trusted partner to assigned customers, managing long-term engagements holistically.
Ensures high levels of customer satisfaction across managed projects.