Project Manager

Smartling

16h•Remote

About The Position

Smartling is seeking a Contract Localization Project Manager for a remote, work-from-home engagement. This role will support a client-owned localization platform and product UI that is currently under active development. The ideal candidate brings strong localization project management experience combined with deep knowledge of UI localization workflows, linguistic QA, and cross-vendor coordination. As a Localization Project Manager, you will serve as a key operational and strategic partner to the client, helping manage localization workflows, diagnose process and quality issues, and provide guidance on localization best practices for multilingual product interfaces. This role is especially well-suited for someone with experience managing complex UI localization programs within or alongside LSP environments, including collaboration across product, engineering, localization operations, and vendor teams. Experience working directly within evolving or in-development localization tools/platforms — where workflows, features, and processes are actively being refined during day-to-day use — is strongly preferred.

Requirements

5+ years of experience in localization project management or localization operations
Strong experience managing UI/product localization workflows
Experience working within or alongside LSP environments
Experience working in localization tools or operational platforms that are actively evolving during implementation and use
Comfort operating in environments where workflows, tooling, and product functionality may change rapidly
Strong understanding of localization workflows, TMS platforms, and multilingual UI delivery
Experience managing LQA workflows and translation quality processes
Experience coordinating multiple localization vendors and linguist teams
Ability to diagnose operational and workflow issues quickly and effectively
Strong organizational, communication, and stakeholder management skills
Ability to manage multiple priorities in fast-paced environments
Bachelor’s degree or equivalent experience

Nice To Haves

Organized – you can manage complex workflows and multiple stakeholders effectively
Quality-focused – you care deeply about localization accuracy and user experience consistency
Analytical – you can identify operational gaps and workflow inefficiencies quickly
Collaborative – you work well across client, vendor, and cross-functional teams
Adaptable – you are comfortable working in evolving product environments
Proactive – you anticipate issues and drive solutions forward
Detail-oriented – you notice inconsistencies and process gaps others may miss

Responsibilities

Manage localization workflows for product UI and platform-related content
Coordinate cross-functional collaboration between client stakeholders, engineering, localization operations, and vendor teams
Identify workflow inefficiencies, quality issues, and operational gaps and recommend improvements
Support localization best practices for multilingual product UI and user experience consistency
Monitor timelines, deliverables, and localization quality across multiple languages and vendors
Partner with stakeholders to help refine localization workflows and operational processes
Provide actionable feedback on platform usability, workflow friction points, and operational scalability
Support LQA management activities, including issue tracking, quality review coordination, and feedback implementation
Help manage cross-vendor communication, alignment, and escalation handling
Review localization processes and recommend scalable workflow improvements
Contribute to glossary, style guide, and linguistic consistency initiatives where needed
Participate in workflow reviews, status meetings, and operational planning discussions
Serve as a thought partner to the client on localization operations and UI localization strategy