Project Manager

Andesa•Allentown, PA

17d•Remote

About The Position

The Project Manager is responsible for leading teams to deliver software implementation and development project(s) or program(s) that span across single or multiple departments/clients. This role will manage resources, schedules, and financials for several major initiatives simultaneously while adhering to SDLC control guidelines throughout the full systems development life cycle. The Project Manager has the authority to run the project(s) or program(s) on a day to day basis and is responsible for ensuring that quality deliverables are produced within the specified constraints of time and cost. They will possess knowledge of the larger landscape without neglecting granular details while tracking project health, staying alert for risks, and resolving issues as they arise. The Project Manager will also contribute to process improvement initiatives that relate to improving project delivery.

Requirements

Hands-on project management experience on large, complex, and interdependent initiatives
Proven experience managing software implementation and development projects/programs in a SaaS environment
Advanced understanding of project and program management practices and methodologies
Advanced proficiency with Microsoft project management tools such as MS Project, Teams, SharePoint, and Excel for planning, collaboration, documentation, and reporting
Strong understanding of the life and annuity space, including products, policy administration processes, and regulatory considerations
Proficient leadership skills include motivating teams, active listening, decision making, and influencing others
Extensive understanding of the SDLC and its key control points
Ability to foster innovation, creativity, and continuous improvement
Skilled at leading, coaching, mentoring, and coordinating groups by promoting collaboration, empowering team members, mediating conflict, and evaluating performance
Ability to negotiate with integrity in areas such as resource needs, schedule management, scope management, and risk management
Expertise in Waterfall, Agile/Scrum, and hybrid project management methodologies
Demonstrated expertise in Jira and Confluence, with advanced proficiency in Excel and PowerPoint for analysis, reporting, and executive-level presentations
Strong ability to translate complex technical concepts into clear, business-focused communication
Skilled at managing competing priorities in a fast-paced, evolving environment
Expertise in various Project Management methodologies (ex. Waterfall and Agile/SCRUM as well as proprietary hybridized methods)
Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple departments
Ability to build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
Excellent communication (written, verbal and presentation) and interpersonal skills
Self-motivated, decisive, with the ability to adapt to change and competing demands
Ability to work with an enterprise project management tool
Remains on the forefront of emerging industry practices in project and program management techniques

Nice To Haves

At least two (2) years of program management experience preferred
Certification as professional Project Manager (PMP) preferred

Responsibilities

Manage all aspects of several major projects or programs of related projects to ensure alignment with strategic objectives
Understand, respect, and address interdependencies between technology, operations, and business needs; prioritize efforts in coordination with management
Identify and request staffing needs for project teams of 5–25 members in coordination with resources and managers
Develop trusted advisor relationships with project and program leaders/stakeholders
Provide clear and concise status reporting of milestones, deliverables, dependencies, decisions, risks, and issues to various audiences, including leadership
Collaborate with project teams to identify and analyze impacts of changes to business requirements and scope; communicate and plan for approved project change orders
Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables
Manage risk & quality as it impacts projects, including implications to clients and internal teams
Provide leadership by motivating and guiding team members to meet goals and adhere to responsibilities and milestones
Plan for and manage smooth handoff of projects to appropriate business areas/clients, including training provisions when needed
Ensure adherence to the SDLC from discovery/initiation through implementation
Maintain a client‑service approach and uphold company values
Ensure consistent use of project management standards, templates, and documentation
Facilitate cross‑departmental collaboration to remove roadblocks and maintain project momentum
Partner with product, engineering, and operations to ensure alignment on priorities, timelines, and resource allocation
Participate in establishing practices, templates, policies, tools, and partnerships to expand and mature project and program management capabilities
Research best practices within and outside the organization to establish benchmark metrics and apply continuous improvement disciplines
Participate in and/or drive feasibility studies, vendor selections, and proposals for evaluation by key stakeholders
Represent and support the project management team on corporate change management initiatives
Participate in team and company meetings and activities
Contribute to knowledge‑sharing by documenting lessons learned and promoting best practices across teams
Perform other duties as assigned