Project Manager
About The Position
As an established leader in the Graphic Design, Printing, Marketing and Signs industries, our mission is to partner with customers from Mom-and-Pop shops to Fortune 500 organizations and provide them the tools and expertise needed to grow their business. Our tight-knit team in Nashua, NH is actively seeking a Project Manager to join us full time. The team member in this position is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, we’re looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
Requirements
- Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
- Ability to effectively build relationships with customers and teammates.
- Strong written and verbal communication skills.
- Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
- Experience in Digital Design (inDesign, Acrobat, Adobe Suite, etc.).
- Basic math skills
Nice To Haves
- Experience in packing/shipping/freight or the signage industry is a plus.
- Signage: 1 year (Preferred)
- Project Management: 1 year (Preferred)
- Design Experience
Responsibilities
- Convey to the customer our expertise in products, services and capabilities.
- Understand and communicate customer requirements to the support team in accordance with company policies and procedures.
- Confer with customers by email, telephone or in person to provide information about products or services.
- Assume the role of Project Manager for customer print and sign projects.
- Attract potential customers by answering product and service questions and suggesting information about other products and services.
Benefits
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Health Benefits
- Free underground parking
- Free gym with showers on-site.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
