Project Manager

Atera•New York, NY

52d•$145,000 - $180,000•Hybrid

About The Position

You won’t just be managing projects; you will be driving the future of enterprise AI delivery. You will own the end-to-end delivery of enterprise engagements, taking full accountability for execution from kickoff through UAT, hypercare, and successful production rollout. As the single owner of the plan and the customer relationship, you will lead a dedicated delivery pod, manage critical operational gates, and serve as the main line of defense and strategic boundary for customer escalations.

Requirements

6+ years of professional project/program management experience in enterprise software, SaaS, or consulting-led delivery environments.
A proven track record of managing complex, cross-functional enterprise programs with multiple stakeholders, demanding clients, and fast-moving timelines.
Excellent written and verbal communication skills, with the ability to effectively manage executive stakeholders and simplify technical discussions for business audiences.
Comfortable managing scope, delivery risks, timelines, and change requests in enterprise engagements.
Familiarity with AI platforms, LLM-based systems, intelligent automation, or the agentic AI landscape is highly preferred (but not a strict requirement).
Ready to travel up to 15% for on-site customer engagements.

Responsibilities

Run the delivery pod as the single owner of the project plan and the customer relationship, driving alignment and execution across all workstreams.
Lead complex enterprise AI deployments, managing project governance, RAID logs, change requests, UAT readiness, and hypercare.
Take full ownership of establishing and validating preconditions and delivery gates directly with the customer to ensure smooth project progression.
Serve as the primary boundary for demanding day-to-day customer interactions, independently resolving issues and strategically deciding when and how to trigger executive-level escalations.
Partner with enterprise stakeholders, AI engineers, solution architects, and product teams to translate business requirements into scalable, high-performing workflow plans.