Project Manager

Sprezzatura Management Consulting • US,

10d • Hybrid

About The Position

We are seeking a delivery-focused Project Manager to lead the VA.gov Design System and Forms Support effort under the Department of Veterans Affairs (VA) Digital Transformation Center (DTC) OMEGA contract. This role serves as the accountable owner for execution of the VA Design System and VA Forms Library, ensuring that both platforms evolve to meet the needs of Veteran-facing services while maintaining high standards of accessibility, usability, scalability, and consistency across VA.gov and the VA Health and Benefits mobile application. The Project Manager will lead cross-functional teams responsible for maintaining and expanding reusable design components, patterns, templates, and digital forms that support 50+ product teams across VA. This role is responsible for ensuring that delivery aligns with VA priorities, SOW-defined success indicators, and OMEGA contract requirements, while driving measurable improvements in user experience consistency and accessibility, developer efficiency and platform adoption, reduction of defects, errors, and duplicate (“imposter”) components, and scalability of design and development through reusable assets. The ideal candidate brings strong program execution discipline, technical fluency, and stakeholder leadership, with the ability to operate effectively in a high-visibility, highly matrixed federal environment.

Requirements

• Ability to obtain and maintain VA Public Trust
• Bachelor’s Degree in Engineering, Computer Science, Design, Human-Centered Design, Business, or related field (or equivalent experience)
• Project management experience supporting digital product delivery (preferably in federal or highly regulated environments)
• Experience managing cross-functional teams and coordinating work across design, engineering, product, and accessibility stakeholders
• Experience planning and tracking delivery using Agile practices (sprint planning, backlog grooming, demos, retros)
• Ability to translate SOW/contract requirements into execution plans, milestones, and measurable outcomes
• Strong stakeholder management and executive-ready status reporting (risks, issues, dependencies)
• Working knowledge of accessibility and compliance expectations (e.g., Section 508, WCAG)
• Technical fluency to partner effectively with engineers on delivery planning, estimation, and tradeoffs

Nice To Haves

• PMP, CAPM, or equivalent project management certification
• Certified ScrumMaster (CSM), PMI-ACP, or similar Agile certification
• Accessibility-related certification or demonstrated accessibility training

Responsibilities

• Serve as the accountable delivery lead for the VA Design System and Forms Support project
• Drive execution across all task areas, including: Foundational Technology Enablement, Operations and Sustainment, Infrastructure Improvement
• Ensure all work aligns with VA-prioritized backlog, sprint plans, and delivery milestones
• Translate SOW requirements and success indicators into clear execution plans and measurable outcomes
• Oversee the growth, quality, and adoption of the VA Design System and Forms Library
• Ensure delivery of: Reusable components, patterns, and templates; Codified form patterns that reduce user errors; Alignment of design, code, and documentation as a unified source of truth
• Drive efforts to: Reduce imposter components across VA.gov, Improve consistency of user experience, Expand support for mobile (React Native) components
• Ensure all deliverables meet federal accessibility and compliance standards: Section 508, WCAG 2.2 AA, Mobile Content Accessibility Guidelines (MCAG)
• Enforce adherence to VA design standards, governance processes, and digital service policies
• Ensure accessibility is embedded into design, development, and testing workflows
• Oversee sustainment of Design System and Forms Library assets, including: Component libraries (Figma, code, documentation), Digital forms and integrations, VA Form Upload and related tools
• Ensure timely resolution of: User experience issues, Accessibility defects, Platform inconsistencies
• Drive quarterly delivery targets (e.g., resolving top UX/accessibility issues)
• Lead initiatives to improve platform usability and developer experience through: Survey analysis and feedback loops, Design token adoption and standardization, Shared content strategies and CMS integration
• Support AI-enabled capabilities to improve efficiency, including: Automated testing, Code refactoring, Backlog reduction workflows
• Serve as the primary interface with: VA OCTO leadership, Product Owners and Design Leads, Veteran-Facing Services (VFS) teams
• Lead governance activities including: Backlog prioritization, Design reviews and approvals, Stakeholder alignment sessions
• Provide clear, actionable executive reporting on delivery status, risks, and outcomes
• Identify and proactively manage delivery risks, dependencies, and constraints
• Drive resolution of issues impacting: Delivery timelines, Platform performance, User experience outcomes
• Ensure performance aligns with SOW success indicators, including: Reduction in development time, Increased platform adoption, Improved user satisfaction metrics
• Lead cross-functional teams including: Designers, Engineers, Accessibility specialists, Product and platform stakeholders
• Ensure alignment across teams working in Agile delivery environments
• Establish clear accountability, priorities, and performance expectations

Benefits

• Medical, Dental, and Vision
• Health Saving Account (when enrolled in an eligible plan) with company contribution
• Company-paid Life, Accidental Death, Short-term & Long-term Disability
• Voluntary Accident, Hospital Indemnity, & Critical Care Insurance
• Voluntary Medical & Dependent Care Flexible Spending Accounts
• Accrued Paid Time Off & Company Paid Holidays
• 401(k) Retirement Plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level