Project Manager

Northern Credit UnionThunder Bay, ON
CA$70,100 - CA$87,600

About The Position

Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking Project Manager. The Project Manager leads the planning, execution, and delivery of strategic initiatives across the credit union, ensuring projects are completed on time, within scope, and on budget. Covering diverse areas such as operations, technology, digital banking, compliance, and member services, this role collaborates closely with stakeholders to align project outcomes with organizational priorities and strategic goals. The Project Manager also plays a key role in driving effective change management, confirming smooth adoption and long-term success of project implementations. The Project Manager acts as the primary liaison between business units, vendors, and internal teams, they ensure alignment and clear communication throughout the project lifecycle. The role provides regular reporting to senior leadership and establishes adherence to governance standards to support transparency, compliance, and continuous improvement.

Requirements

  • University degree in Business Administration, Project Management, Information Technology, Finance, Computer Science, or a related field.
  • Minimum 3–5 years of experience managing projects of increasing complexity.
  • Demonstrated experience leading cross-functional teams and coordinating multiple stakeholders.
  • Proven ability to develop and manage project plans, schedules, budgets, risks, resources, and project deliverables.
  • Strong understanding of project management methodologies, including Waterfall, Agile, and hybrid approaches.
  • Experience using project management and collaboration tools such as Microsoft Project, SharePoint, Microsoft Teams, Jira, or similar platforms.
  • Strong organizational, analytical, problem-solving, and decision-making skills.
  • Excellent communication, facilitation, presentation, and stakeholder management abilities.

Nice To Haves

  • Project Management Professional (PMP) certification or equivalent designation is preferred.
  • Experience working in a regulated environment, financial services, or a complex organizational setting is considered an asset.
  • Experience leading technology projects of increasing complexity.
  • Experience managing software implementations, infrastructure upgrades, digital transformation initiatives, cybersecurity projects, system integrations, or cloud-based solutions.
  • Experience working with technology vendors, consultants, IT teams, and cross-functional stakeholders.
  • Knowledge of financial services, banking, credit union operations, or technology projects within regulated environments.
  • Ability to facilitate communication, coordination, and follow-up among technical and business stakeholders throughout the project lifecycle.

Responsibilities

  • Leads the planning, execution, and delivery of strategic initiatives across the credit union, ensuring projects are completed on time, within scope, and on budget.
  • Covers diverse areas such as operations, technology, digital banking, compliance, and member services.
  • Collaborates closely with stakeholders to align project outcomes with organizational priorities and strategic goals.
  • Drives effective change management, confirming smooth adoption and long-term success of project implementations.
  • Acts as the primary liaison between business units, vendors, and internal teams, ensuring alignment and clear communication throughout the project lifecycle.
  • Provides regular reporting to senior leadership.
  • Establishes adherence to governance standards to support transparency, compliance, and continuous improvement.

Benefits

  • Comprehensive benefit package
  • Do Some Good Employee Volunteer Program
  • Employee Win/Win Program to support local charities
  • Staff rates on a variety of products & services
  • Pension plan
  • Professional development
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